WorkflowDMA

DMA product change release review workflow

Use this release gate to decide whether a product change affects DMA duties for a designated core platform service before the change ships.

The workflow focuses on Articles 5, 6, 7, Article 13 anti-circumvention, Article 11 compliance-report evidence, and product-owner/legal approval.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
6

Structured answer sets in this page tree.

Primary sources
6

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

A DMA product change review is a release-control record for designated gatekeepers and the teams that support them. It should identify the affected core platform service, map the change to Articles 5, 6, 7 and 13, collect Article 11-quality evidence, and require product-owner and legal signoff before launch.

Section 1

When to open a DMA release review

Open this workflow when a release changes how a designated core platform service handles data, ranking, access terms, interoperability, user choice, ads measurement, app-store behavior, defaults, portability, business-user data, or complaint channels.

The first checkpoint is scope. Article 5, Article 6 and Article 7 obligations apply by reference to each core platform service listed in the gatekeeper designation decision, so the review record should name the designated service, the user groups affected, and the exact release artifact being approved.

  • Record the designated core platform service, product area, release version, rollout geography, affected end users and affected business users.
  • State whether the release changes a user journey, API, data flow, ranking parameter, access condition, fee, contract term, consent flow, warning message, default setting or interoperability request process.
  • Block release approval if the team cannot identify which DMA obligation is unaffected, affected, or needs legal interpretation.
  • Attach product-owner and legal-owner names to the review before engineering approval is treated as complete.
Section 2

Article 5 release checks

Article 5 checks should run before any launch that changes consent, cross-service data use, business-user communications, off-platform offers, payment or identity requirements, tying of core platform services, or advertising transparency outputs.

Treat an Article 5 issue as a release blocker unless legal approves the interpretation and product confirms the user journey, business-user journey, and evidence record.

  • Data and consent: confirm the release does not newly combine, cross-use, or sign users into services for personal-data combination without the required specific choice and consent.
  • Business-user freedom: confirm the release does not prevent different prices or conditions through third-party channels or direct sales channels.
  • Communication and access: confirm business users can promote offers and conclude contracts with acquired end users, and that end users can access purchased content, subscriptions, features or items through the business user's application.
  • No forced gatekeeper services: confirm the change does not require use of the gatekeeper's identification service, browser engine, payment service, payment-supporting technical service, or another core platform service as a condition of access.
  • Ads transparency: if online advertising is affected, confirm the release preserves daily, free-of-charge advertiser and publisher information flows required by Article 5.
Section 3

Article 6 release checks: data access, self-preferencing and access terms

Article 6 checks are needed when a release changes ranking, search, app-store access, operating-system defaults, app installation paths, ad measurement tools, business-user data access, end-user portability, search data access, or termination conditions.

The review should compare the pre-release and post-release state. For DMA evidence, a bare control description is not enough; the team should show what changed in data flows, ranking logic, APIs, OS features, user screens, terms, fees, and operational queues.

  • Business-user data: confirm the gatekeeper is not using non-public data generated or provided by business users, or their customers, to compete with those business users.
  • Self-preferencing: confirm ranking, indexing and crawling do not treat the gatekeeper's own services or products more favourably than similar third-party services or products, and document ranking-condition changes.
  • Interoperability and access: confirm providers of services and hardware receive free, effective interoperability with relevant hardware and software features where Article 6(7) applies.
  • Measurement and ads data: confirm advertisers, publishers and authorised third parties retain free access to performance measuring tools and data needed for independent verification.
  • Portability and business-user data access: confirm end-user portability tools and business-user access to aggregated and non-aggregated data remain effective, high-quality, continuous and real-time where required.
  • FRAND and termination: confirm app-store, search-engine and social-network access conditions remain fair, reasonable and non-discriminatory, and that core platform service termination conditions are not disproportionate.
Section 4

Article 7 and interoperability request checks

For number-independent interpersonal communications services, Article 7 requires a separate interoperability review. The release record should state whether the change affects technical interfaces, reference offers, security, end-to-end encryption, request intake, or the data exchanged for interoperability.

For operating-system and device interoperability under Article 6(7), use the same release gate for technical documentation, request queues, developer communications, access to features, security justifications, and predictable handling of requests.

  • Article 7 service fit: identify whether the designated service is a number-independent interpersonal communications service and whether the changed functionality is one of the basic functionalities the gatekeeper provides to its own users.
  • Reference offer: confirm the published interoperability terms and technical details remain accurate after the release.
  • Reasonable requests: confirm the intake, triage, engineering and security review process can handle requests without hidden delay or non-neutral criteria.
  • Security and privacy: document any integrity, security or privacy measure as strictly necessary, proportionate and justified, rather than as a general refusal reason.
  • Personal data minimisation: confirm the release exchanges only personal data strictly necessary to provide effective interoperability.
Section 5

Article 13 anti-circumvention review

Article 13 should be checked after the Article 5, 6 and 7 mapping. A release may look compliant at the obligation level but still undermine the effective exercise of DMA rights through design, commercial terms, technical fragmentation, degraded quality, non-neutral choices or unnecessary friction.

The anti-circumvention review should be conducted from the perspective of affected business users and end users, not only from the perspective of the internal product design.

  • Service segmentation: confirm the release does not segment, divide, subdivide, fragment or split core platform services to avoid DMA thresholds or scope.
  • Effective compliance: confirm contractual, commercial, technical and interface-design changes do not undermine obligations under Articles 5, 6 or 7.
  • No degradation: confirm users who exercise DMA rights do not receive worse conditions or lower service quality because they used those rights.
  • No undue difficulty: confirm the release does not make rights or choices harder to exercise through extra steps, confusing screens, degraded defaults or behavioural nudges.
  • Neutral choices: test choice screens, consent flows, warnings and developer-request flows for non-neutral presentation.
Section 6

Article 11 evidence pack and signoff

Close the workflow with an Article 11-ready evidence pack. The Commission template expects standalone information for each core platform service and applicable Articles 5 to 7 obligation, with a compliance statement, detailed explanation, supporting data and internal documents.

The product owner should sign for the release facts and operational implementation. Legal should sign for the obligation mapping, interpretation, anti-circumvention assessment, and whether the release needs to be reflected in the next compliance report or non-confidential summary.

  • Compliance statement: identify the Article and paragraph reviewed, the core platform service, the launch date or planned launch date, and whether the release maintains or changes compliance measures.
  • Before-and-after evidence: capture the prior situation, new measure, implementation date, product/service/device scope, geographic scope and affected user journeys.
  • Technical evidence: attach data-flow diagrams, API or OS-functionality changes, ranking parameters, auction or measurement changes, security justifications, logs, test results, screenshots, demos or recorded walkthroughs where relevant.
  • Commercial and terms evidence: attach fee changes, access terms, privacy notices, contract clauses, dispute mechanisms, developer documentation and customer communications affected by the release.
  • Consultation and request evidence: record business-user, end-user, developer or interested-party input where used, plus request tickets and response records for access, data, portability or interoperability flows.
  • Approval gate: require named product-owner, engineering-owner, data-governance-owner and legal-owner approval before release, and store the final decision with the source citations used for the review.
Recommended next step

Use this DMA workflow as a release gate

Sorena can help convert product changes into cited DMA review records with obligation mapping, Article 11 evidence fields, anti-circumvention checks and signoff routing.

Primary sources

References and citations

digital-markets-act.ec.europa.eu
Referenced sections
  • Commission example of specification decisions requiring clearer technical documentation, timely communication and predictable review of interoperability requests.
"transparency and effectiveness of the process"
digital-markets-act.ec.europa.eu
Referenced sections
  • Commission template specifying minimum Article 11 report information, including compliance statements, supporting data, internal documents, technical changes, user journeys, terms and consultation records.
"supporting data and internal documents"
digital-markets-act.ec.europa.eu
Referenced sections
  • Commission page identifying currently designated gatekeepers and core platform services for scope checks.
"23 core platform services provided by those gatekeepers"
eur-lex.europa.eu
Referenced sections
  • Article 11 requires gatekeepers to report measures implemented to ensure compliance with Articles 5, 6 and 7 and to update the report and non-confidential summary at least annually.
"detailed and transparent manner"
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