DMA obligation matrixEU

DMA Articles 5, 6 and 7 Core Obligations by Obligation

Use this page to translate each DMA core obligation into the affected core platform service, product or legal evidence, owner, and Article 11 reporting artifact.

The focus is the operating record a designated gatekeeper needs for each listed core platform service: what the rule requires, where the product changes live, who can prove them, and what belongs in the compliance report.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
5

Structured answer sets in this page tree.

Primary sources
6

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

The EU Digital Markets Act does not treat Articles 5, 6 and 7 as one generic compliance checklist. Each obligation must be mapped to each core platform service listed in the gatekeeper designation decision, then backed by product measures, user journeys, technical changes, terms, metrics, and supporting data that can be reported under Article 11.

Section 1

Start the matrix from the designated core platform service, not the company org chart

Article 3 requires the Commission to list the relevant core platform services in the gatekeeper designation decision, and Article 3(10) ties the Articles 5, 6 and 7 compliance clock to those listed services. The obligation matrix should therefore have one row per designated core platform service, not one row per internal product team.

Use the Commission gatekeepers page and the designation decision to name the affected service. Then attach the legal obligation, the user group protected by the obligation, the product surface where the obligation is implemented, and the evidence package that will support the Article 11 report.

  • Affected CPS: record the exact listed core platform service, such as an app store, search engine, operating system, web browser, online social network, number-independent interpersonal communications service, online intermediation service, or online advertising service.
  • Legal owner: competition counsel owns the article and paragraph interpretation, including whether an obligation cannot by nature apply to the listed service.
  • Product owner: the accountable product lead owns user journeys, interfaces, defaults, access mechanisms, request intake, and terms changes.
  • Engineering owner: platform, data, ads, ranking, identity, OS, browser, messaging, API, or security engineering owns technical implementation evidence.
  • Compliance-report artifact: create a standalone annex per core platform service and applicable obligation, aligned to the Commission Article 11 template.
Section 2

Article 5 obligations: commercial freedom, consent, tying, and ads transparency

Article 5 obligations apply to each listed core platform service and are framed as direct rules for gatekeepers. They should be converted into product controls only where the listed service has the relevant data, business-user, end-user, payment, identity, browser, registration, or advertising surface.

The evidence package should show the before-and-after product or policy state, not just a legal assertion. For example, Article 5(2) needs consent and data-combination evidence; Article 5(3) to 5(5) need business-user contract and journey evidence; Article 5(7) and 5(8) need tying and registration controls; Article 5(9) and 5(10) need daily advertiser and publisher transparency records.

  • Article 5(2): data governance, privacy engineering, ads, identity, and consent owners should evidence restrictions on combining, cross-using, signing-in, or processing personal data for online advertising unless the required end-user consent choice exists.
  • Article 5(3): marketplace, app store, booking, or other intermediation product owners should evidence that business users can offer different prices or conditions through third-party channels or direct sales channels.
  • Article 5(4) and 5(5): business-user communications, contracting, subscription access, entitlement recognition, and account-linking evidence should show that end users can access items acquired outside the gatekeeper CPS where the article applies.
  • Article 5(6): legal operations and developer or seller support should preserve complaint-channel terms and records showing business users and end users are not restricted from raising non-compliance issues with public authorities or courts.
  • Article 5(7) and 5(8): payments, identity, browser-engine, registration, and account-creation owners should prove that use of one gatekeeper service, payment, browser engine, or identification service is not imposed as a condition where the article prohibits it.
  • Article 5(9) and 5(10): ads transparency owners should maintain daily advertiser and publisher information outputs covering prices, fees, remuneration, deductions, surcharges, and calculation metrics, including consent-dependent publisher or advertiser data handling.
Section 3

Article 6 obligations: data use, defaults, interoperability, portability, access, ranking, and FRAND terms

Article 6 obligations are also mapped per listed core platform service, but Article 8 allows the Commission to specify measures for Article 6 obligations. The obligation matrix should therefore include both the statutory duty and any specification, request, API, or technical reference process that affects implementation.

Do not summarize Article 6 as a single duty to be open or fair. The operational evidence differs sharply by paragraph: some rows need non-public data firewalls, others need uninstall or choice-screen evidence, others need OS or virtual-assistant interoperability, ad-measurement access, data portability, business-user data access, search-data access, FRAND access terms, or termination terms.

  • Article 6(2): business-data and competition owners should evidence controls preventing the gatekeeper from using non-public business-user data to compete with those business users.
  • Article 6(3) and 6(4): OS, browser, virtual-assistant, app-installation, and app-store owners should keep uninstall, default-setting, choice-prompt, third-party app installation, default-change, security, and integrity justifications.
  • Article 6(5): search, ranking, indexing, crawling, marketplace, social, and ads-ranking owners should evidence transparent, fair, and non-discriminatory ranking conditions and absence of more favourable treatment for the gatekeeper's own services.
  • Article 6(6): switching and subscription owners should evidence that technical or contractual restrictions do not block end users from switching between or subscribing to different apps and services reached through the CPS.
  • Article 6(7): OS and virtual-assistant owners should maintain interoperability request intake, technical references, access decisions, security justifications, and feature-level implementation evidence for hardware, software, services, and supporting services.
  • Article 6(8): advertising measurement owners should maintain request records and access packages for advertisers, publishers, and authorised third parties to use performance measurement tools and data for independent verification.
  • Article 6(9) and 6(10): data portability and business-user data access owners should document request flows, authorised third-party flows, continuous and real-time access mechanisms where required, consent handling, data categories, API availability, and service reliability.
  • Article 6(11) and 6(12): search and access-terms owners should keep FRAND search-data access evidence and published general access conditions for app stores, search engines, and online social networking services, including dispute mechanisms.
  • Article 6(13): service-termination owners should document termination conditions and evidence that termination can be exercised without undue difficulty.
Section 4

Article 7 obligations: number-independent interpersonal communications interoperability

Article 7 is specific to gatekeepers that provide number-independent interpersonal communications services listed in the designation decision. It should not be applied to unrelated core platform services merely because the group operates other digital products.

For an affected messaging service, the owner set is narrower and more technical: messaging product, protocol engineering, security, privacy, legal, developer relations, and partner intake. The evidence should show the reference offer, request handling, technical interfaces or similar solutions, security and end-to-end encryption treatment, personal-data minimisation, and implementation status for the basic functionalities that the gatekeeper itself provides.

  • Affected CPS: only map Article 7 to a listed number-independent interpersonal communications service.
  • Product/legal evidence: preserve the published reference offer, general interoperability terms, request records, scope of requested basic functionalities, and reasons for rejecting or narrowing requests.
  • Technical evidence: maintain interface specifications, protocol decisions, test results, security reviews, privacy reviews, and records showing requested basic functionalities were made operational where the request was reasonable.
  • Security evidence: document how the level of security, including end-to-end encryption where applicable, is preserved across interoperable services.
  • Data evidence: show that personal data collected or exchanged for interoperability is limited to what is strictly necessary and handled under applicable data-protection and privacy law.
  • Timing evidence: track immediate, two-year, four-year, and three-month request-response obligations as relative deadlines from designation or request receipt, without converting them into unsourced calendar dates.
Section 5

Article 11 evidence: what to keep for every obligation row

Article 8 requires gatekeepers to ensure and demonstrate effective compliance with Articles 5, 6 and 7. Article 11 then requires a detailed and transparent report on measures implemented, plus a non-confidential summary. The Commission template turns that into a practical evidence standard for each CPS-obligation row.

For every row, keep enough evidence for a reviewer to reconstruct the measure: what changed, when it changed, which products and devices it covers, where it applies, what technical changes were made, what user or business-user experience changed, what terms or remuneration flows changed, what parties were consulted, what alternatives were rejected, what testing was done, and which indicators show the measure is effective.

Should a DMA gatekeeper map Article 5, 6 and 7 obligations by product team or by core platform service?

Map them by each core platform service listed in the Commission designation decision. Product teams can own evidence, but Article 3(9), Article 3(10), and the Article 11 template frame compliance around the listed CPS and each applicable obligation.

What is the minimum evidence for a DMA Article 11 obligation row?

Keep a compliance statement, the article and paragraph, the affected CPS, the implemented measure, pre- and post-change facts, product and geographic scope, technical changes, customer-experience changes, terms or fee changes where relevant, supporting data, indicators, owner approvals, and any reason an obligation is not applicable.

  • Compliance statement: a dated statement naming the undertaking, the article and paragraph, the listed CPS, and the compliance position.
  • Measure description: pre-designation controls, post-designation changes, product scope, geographic scope, technical implementation, and affected user journeys.
  • Product artifacts: screenshots, click-by-click descriptions, demos, API documentation, request forms, developer portal materials, dashboards, consent forms, choice screens, warning messages, terms, policies, and pricing or fee records.
  • Data artifacts: raw supporting data ready for Commission request, disaggregated indicators where useful, consent rates where relevant, A/B test or survey methodology, actual-impact metrics, and reliability metrics for APIs or access tools.
  • Governance artifacts: legal analysis, owner assignment, engineering approval, security and privacy justifications, consultation records, external consultant outputs, rejected alternatives, feedback records, and annual update diffs.
  • Out-of-scope record: if an obligation cannot by nature apply to a listed CPS, record the reason in the same matrix instead of leaving a blank row.
Recommended next step

Build a CPS-by-obligation DMA evidence register

Sorena can help convert this Articles 5, 6 and 7 matrix into source-linked owner assignments, product evidence requests, and Article 11 compliance-report annexes for designated core platform services.

Primary sources

References and citations

digital-markets-act.ec.europa.eu
Referenced sections
  • Commission source for designated gatekeepers and their listed core platform services.
"core platform services"
digital-markets-act.ec.europa.eu
Referenced sections
  • Commission source for DMA legal texts and templates, including the Article 11 compliance report template used as the reporting-evidence structure.
"Article 11 DMA"
eur-lex.europa.eu
Referenced sections
  • Article 8 requires effective compliance and Article 11 requires detailed reporting and a non-confidential summary for Articles 5, 6 and 7 measures.
"ensure and demonstrate compliance"
Related guides

Explore more topics

DMA Anti-Circumvention Design Review for Gatekeeper Product Changes
Review DMA Article 13 anti-circumvention risks in gatekeeper product, interface, contractual, commercial, and technical changes with obligation mapping and evidence records.
DMA Article 11 Compliance Report Template FAQ
How gatekeepers should use the DMA Article 11 compliance report template to document obligation-by-obligation measures, evidence, updates, and non-confidential summaries.
DMA Article 6 Business User Data Access Guide
Grounded guide to EU Digital Markets Act Article 6 data access for business users, end users, authorised third parties, consent boundaries, and evidence handoffs.
DMA Article 6(7) and Article 7 interoperability obligations
Grounded guide to DMA interoperability duties: Article 6(7) operating-system feature access, Article 7 messaging interoperability, request handling, security conditions, and compliance evidence.
DMA compliance program and monitoring for gatekeepers
Build a DMA compliance program around Article 8 effective compliance, Article 11 reporting evidence, Article 13 anti-circumvention controls, and Article 28 compliance-function governance.
DMA Core Platform Service Scoping
Scope EU Digital Markets Act core platform services by service category, designation evidence, user thresholds, and Form GD service-boundary records.
DMA core platform services FAQ
FAQ on EU Digital Markets Act core platform services: Article 2 service categories, gatekeeper designation evidence, user thresholds, service scoping, and Article 11 reporting.
DMA CPS Obligation Matrix Workflow: Articles 5, 6, 7 and Article 11 Evidence
Build a DMA core platform service obligation matrix that links each designated CPS to Articles 5, 6 and 7 duties, product owners, designation evidence, Article 11 report artifacts and review gates.
DMA designation intake workflow for gatekeeper notifications
Build a grounded DMA designation intake record covering core platform service classification, Article 3 thresholds, Form GD evidence, Commission handoff, and Article 11 readiness.
DMA enforcement, penalties, and remedies: Commission powers and evidence
EU Digital Markets Act enforcement guide covering Commission non-compliance decisions, DMA fine caps, periodic penalty payments, remedies, interim measures, commitments, and Article 11 evidence.
DMA Gatekeeper Compliance Checklist for Articles 5, 6, 7 and 11
A grounded EU Digital Markets Act checklist for designated gatekeepers: core platform service scope, Article 5/6/7 controls, Article 11 report evidence, anti-circumvention checks, and review gates.
DMA Gatekeeper Designation Guide: Article 3 thresholds, Form GD, and Article 11 readiness
A grounded EU Digital Markets Act guide for assessing Article 3 gatekeeper thresholds, scoping core platform services, preparing Form GD evidence, handling rebuttal annexes, and planning Article 11 compliance reporting.
DMA gatekeeper thresholds: what counts and when to notify
Standalone FAQ on the EU Digital Markets Act gatekeeper thresholds, Article 3 notification timing, Form GD evidence, and active user-count methodology.
DMA interoperability requests: Article 7 and Commission guidance
How EU Digital Markets Act interoperability requests work for Article 7 messaging services, Article 6(7) operating-system access, gatekeeper evidence, requester evidence, and security safeguards.
DMA penalties and fines: caps, triggers, and enforcement evidence
EU Digital Markets Act penalties guide covering Article 30 fine caps, Article 31 periodic penalty payments, non-compliance decisions, remedies, and evidence records.
DMA Product Change Review Workflow for Articles 5, 6, 7, 11 and 13
Review DMA-relevant product releases for Article 5, Article 6, Article 7, anti-circumvention, Article 11 evidence, and product-owner/legal signoff.
DMA Self-Preferencing Compliance Examples for Ranking and Display
Examples and release-review controls for DMA Article 6(5) self-preferencing checks across ranking, indexing, crawling, search results, marketplaces, app stores, feeds, and virtual assistants.
DMA vs Data Act: gatekeeper duties compared with EU data-sharing rules
Compare the EU Digital Markets Act and EU Data Act by scope, actors, data access, interoperability, reporting, evidence, and enforcement without merging distinct obligations.
DMA vs DSA: Digital Markets vs Services Act
A grounded comparison of the DMA and DSA focused on gatekeepers, core platform services, DMA obligations, Article 11 reporting, interoperability, data access, and enforcement.
DMA vs EU competition law: gatekeeper obligations, Article 11 evidence, and enforcement
Compare the EU Digital Markets Act with EU competition law: ex ante gatekeeper and core platform service duties, Articles 5 to 7, Article 11 reports, penalties, and evidence records.
DMA vs GDPR: gatekeeper data obligations compared
Compare DMA gatekeeper obligations with high-level GDPR overlap for consent, combining personal data, data access, portability, and Article 11 reporting.
EU Digital Markets Act Article 11 Evidence Calendar
Build a source-grounded DMA Article 11 compliance report calendar with evidence owners, annual update checkpoints, report sections, and review gates.
EU Digital Markets Act checklist for gatekeeper compliance
A source-grounded DMA checklist for designated gatekeepers and core platform services, covering scope, Articles 5, 6 and 7 obligations, Article 11 reporting, evidence, anti-circumvention, and governance.
EU Digital Markets Act compliance: gatekeeper obligations and evidence
DMA compliance guide for designated gatekeepers: core platform service scoping, Articles 5, 6 and 7 controls, Article 11 reports, anti-circumvention checks, interoperability evidence, and enforcement risk.
EU Digital Markets Act deadlines and compliance calendar
Track DMA notification, designation, six-month obligation start, Article 11 reporting, Article 14 concentration notices, Article 15 profiling audits, and preparation milestones using official EU sources.
EU Digital Markets Act FAQ: gatekeepers, DMA obligations, reports, and enforcement
Concise FAQ on the EU Digital Markets Act for gatekeeper designation, core platform services, Articles 5, 6 and 7 obligations, Article 11 reports, interoperability, business-user data access, compliance evidence, and enforcement.
EU Digital Markets Act requirements for gatekeepers
DMA requirements for designated gatekeepers: core platform service scope, Articles 5, 6 and 7 obligations, Article 11 reporting, anti-circumvention, evidence, remedies, and fines.
EU Digital Markets Act Timeline and Key Milestones: practical obligations and evidence guide
Practical EU Digital Markets Act guide to Timeline and Key Milestones: scope, owners, evidence, edge cases, checklist steps, and external source-linked citations.
EU DMA Applicability Test: gatekeeper thresholds, core platform services, and evidence
Test whether the EU Digital Markets Act may apply to a platform service using the DMA gatekeeper criteria, core platform service categories, EU user thresholds, notification steps, and evidence records.
EU DMA Article 11 Compliance Reporting Guide
Source-grounded guide to EU Digital Markets Act Article 11 compliance reports: report purpose, template evidence, non-confidential summaries, annual updates, and submission steps.
EU DMA do's and don'ts for product teams
Product release checks for designated DMA gatekeepers: Article 5, 6 and 7 obligations, anti-circumvention review, data access, interoperability, self-preferencing and Article 11 evidence.
What do DMA Articles 5, 6, and 7 require from gatekeepers?
FAQ explaining how EU Digital Markets Act Articles 5, 6, and 7 group gatekeeper obligations, what product evidence they require, and how Article 11 reporting connects.