EU Accessibility Act FAQ

The first questions are usually about category and date. The directive applies to listed products placed on the market after 28 June 2025 and listed services provided to consumers after 28 June 2025, subject to exclusions and transition rules. That means teams need both an inventory and a date aware release history.

The second common question is whether old content or systems are automatically in scope. The answer is not always. Archived content, older office files, pre recorded media published before 28 June 2025, and certain legacy service arrangements can fall under exclusions or transition treatment. The details matter, so record them.

Another frequent question is whether a one time audit is enough. It is not. Product teams need technical documentation and declaration processes. Service teams need a living evidence pack that ties scope, requirements, tests, and statements together. Both need a way to answer procurement and authority questions quickly.

Teams also ask what happens if they fail. The directive leaves penalties to Member States, but for products it clearly gives market surveillance authorities power to require corrective action and, if necessary, restrict, prohibit, or withdraw non compliant products. Documentation failures are part of that risk.