EAADirective (EU) 2019/882

EU Accessibility Act Compliance Hub

A grounded EU Accessibility Act hub for teams that need to decide whether a product or consumer service is covered, what accessibility evidence is needed, and how to turn Annex I requirements into design, engineering, QA, procurement, and release work.

Directive (EU) 2019/882 applies to listed products placed on the market after 28 June 2025 and listed consumer services provided after that date. It covers categories such as consumer computer hardware and operating systems, payment and other self-service terminals, communications and audiovisual terminal equipment, e-readers, electronic communications services, access to audiovisual media services, certain passenger transport service elements, consumer banking, e-books and dedicated software, e-commerce services, and emergency communications to 112.

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Publication details
Editorial metadata for this artifact
Author
Sorena AI
Published
Feb 21, 2026
Updated
Feb 23, 2026
What this hub helps you decide
Is the offering in scope?
Check Article 2 against the actual product or service category, market date, consumer use, and exclusions for specific web and mobile content.
Who owns the obligation?
Separate manufacturer, authorised representative, importer, distributor, and service provider duties before assigning documentation, CE marking, customer information, and corrective-action work.
What evidence is needed?
Build a file that links Annex I requirements to design decisions, test results, standards used, technical documentation, service information, and any Article 14 assessment.
By Sorena AIGrounded in official EU sourcesNo signup required
Quick scan
EAA
Scope first
Products include consumer computer hardware and operating systems, self-service terminals, communications and audiovisual terminal equipment, and e-readers.
Consumer service checks
Services include electronic communications, access to audiovisual media services, listed transport-service elements, consumer banking, e-books, and e-commerce.
Evidence path
For products, prepare Annex IV technical documentation, EU declaration of conformity, CE marking records, and five-year retention; for services, publish and retain accessibility information while the service operates.
Use this hub before release, procurement, or remediation planning so accessibility scope, owner duties, standards mapping, and evidence expectations are visible in one place.
28 Jun 2025
Application
Annex I
Requirements
Annex IV
Product file
EN 301 549
ICT standard
Scope check
Annex I mapping
Evidence pack
EAA Timeline

Key dates for EU Accessibility Act planning

Track the transposition, application, and transition milestones that affect covered products, covered consumer services, and legacy self-service terminals.

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Topic guides

Deep dive pages for implementation planning, controls, reporting, and evidence.

1
EAA Accessibility Conformance Statement Template
Template language for an EU Accessibility Act conformance statement covering scope, Annex I mapping, service information, standards, support routes, evidence, and limits.
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2
EAA Article 14 disproportionate burden workflow
A grounded EU Accessibility Act workflow for Article 14 fundamental alteration and disproportionate burden assessments, records, reassessment triggers, and evidence.
Read Guide
3
EAA e-commerce checkout accessibility guide
Grounded EU Accessibility Act guide for accessible e-commerce checkout scope, payment and identification requirements, evidence, standards mapping, and customer information.
Read Guide
4
EAA EN 301 549 and WCAG mapping
Map European Accessibility Act Annex I requirements to EN 301 549 and WCAG evidence without overstating what WCAG tests can prove.
Read Guide
5
EAA EN 301 549 clause mapping for ICT evidence
Map EN 301 549 clauses to EU Accessibility Act evidence, Annex I outcomes, product and service records, and gaps that need non-ICT support.
Read Guide
6
EAA procurement clauses and accessibility acceptance criteria
Buyer-side EU Accessibility Act procurement language for covered products and services, with supplier evidence, EN 301 549 limits, Article 14 exception records, and acceptance criteria.
Read Guide
7
EAA scope classifier workflow for products and services
Classify EU Accessibility Act scope by product or service category, consumer use, market or service date, operator role, exclusions, exemptions, Article 14 records, and evidence.
Read Guide
8
EAA testing and conformance evidence | Annex I, EN 301 549 and Article 14
How to document European Accessibility Act testing evidence: Annex I mappings, product technical files, service information, EN 301 549 boundaries, harmonised-standard limits, and Article 14 exception records.
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9
EAA WCAG evidence and procurement acceptance
How to use EN 301 549 and WCAG evidence in EU Accessibility Act procurement acceptance without overstating presumption of conformity.
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10
EN 301 549 evidence matrix workflow for EAA readiness
Build an EN 301 549 evidence matrix for European Accessibility Act work: scope rows, clause mapping, test evidence, owner sign-off, exception records, and limits of standards evidence.
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11
EN 301 549 vs WCAG for EAA evidence
Compare EN 301 549 and WCAG for European Accessibility Act planning: ICT scope, web-content overlap, harmonised-standard limits, and evidence beyond WCAG-only tests.
Read Guide
12
EU Accessibility Act Applicability Test
Check whether the European Accessibility Act covers a product or consumer service, which role applies, which date matters, and what evidence to keep.
Read Guide
13
EU Accessibility Act checklist for products and services
Checklist for EAA scope, operator role, Annex I mapping, product technical files, service information, Article 14 assessments, supplier evidence, release checks, and monitoring.
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14
EU Accessibility Act compliance operating model
Build an EU Accessibility Act compliance file for covered products and services: scope, operator roles, Annex I mapping, conformity evidence, Article 14 assessments, corrective actions, and records.
Read Guide
15
EU Accessibility Act deadlines and compliance calendar
Calendar for the EU Accessibility Act: 2022 transposition, 2025 application, 2027 emergency communications timing, 2030 transition rules, owner actions, and evidence records.
Read Guide
16
EU Accessibility Act deadlines and transition plan
Plan for the European Accessibility Act application date, service-contract transition, self-service terminal transition, 112 derogation, and evidence gates.
Read Guide
17
EU Accessibility Act disproportionate burden decision
How to document an EU Accessibility Act Article 14 disproportionate burden decision with supported criteria, retained evidence, limits, notifications, and review triggers.
Read Guide
18
EU Accessibility Act exemptions and disproportionate burden
Article 14 EAA guide covering fundamental alteration, disproportionate burden, service microenterprise exemptions, content exclusions, transition limits, and documentation.
Read Guide
19
EU Accessibility Act FAQ: scope, dates, services, Article 14
Clear answers on EU Accessibility Act scope, 28 June 2025 application, covered products and services, microenterprises, Article 14, service information, standards, and penalties.
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20
EU Accessibility Act for ecommerce websites
Grounded guide for ecommerce teams applying the EU Accessibility Act to consumer checkout journeys, service information, accessibility evidence, and exceptions.
Read Guide
21
EU Accessibility Act penalties and enforcement
How Directive (EU) 2019/882 handles penalties, Member State enforcement, market surveillance for products, and service compliance checks.
Read Guide
22
EU Accessibility Act Product and Service Scope
Scope products and services under the EU Accessibility Act using Article 2 categories, Article 3 definitions, limited content exclusions, microenterprise treatment, and evidence records.
Read Guide
23
EU Accessibility Act products and services in scope
Article 2 scope guide for the European Accessibility Act: covered products, covered consumer services, economic-operator roles, Article 3 definitions, and evidence records.
Read Guide
24
EU Accessibility Act Requirements: Annex I, Products, Services
Map EU Accessibility Act requirements by Article 4, Annex I, product and service obligations, Article 13 evidence, standards, and Article 14 exceptions.
Read Guide
25
EU Accessibility Act vs ADA and Section 508: EAA-grounded comparison
Compare the EU Accessibility Act with ADA and Section 508 planning boundaries, using grounded EAA scope, evidence, standards, procurement, and operator-duty points.
Read Guide
26
EU Accessibility Act vs Web Accessibility Directive
Compare the European Accessibility Act with the Web Accessibility Directive: scope, covered actors, services, standards, evidence, monitoring, enforcement, and key dates.
Read Guide
Next step

Turn EU Accessibility Act scope and evidence into owned implementation work

Use this hub to route EAA work by product, service, operator role, and release path. Assessment Autopilot can convert the guidance into owners, evidence requests, and review checkpoints; Research Copilot can support cited scope or interpretation questions.

What this unlocks
  • Start with the product or service category, the market or service date, and the responsible economic operator.
  • Use Assessment Autopilot to request Annex I mappings, accessibility test evidence, product documentation, service information, and Article 14 records where relevant.
  • Use Research Copilot for cited questions about Article 2 scope, service-provider information, product operator duties, standards mapping, and market surveillance evidence.
  • Keep design, engineering, QA, legal, procurement, and support records connected to the same source-linked accessibility file.
Recommended route
Open Assessment Autopilot
Turn EU Accessibility Act scope, testing, documentation, and evidence requirements into owned tasks and review checkpoints.
Supporting route
Open Research Copilot
Answer EAA scope, standards, timing, and evidence questions with cited outputs from official sources.
Talk to Sorena
Talk through implementation
Review your current accessibility process, evidence model, and practical next steps.
Discuss your setup
EU Accessibility Act artifact preview
Share it internally
Download the timeline export to align legal, product, engineering, and commercial teams on milestones and deadlines.