EAA
hub for checking covered products and consumer services, 28 June 2025 application, operator duties, accessibility evidence, CE marking, and alignment.
Check whether a product or consumer service is covered by the (Directive (EU) 2019/882), then map requirements to design, QA, and release work.
Validate product or service scope, the responsible operator, the 28 June 2025 application date, and the applicable requirements against both the Directive and the national law that implements and enforces it in each Member State where you operate.
Products include consumer computer hardware and operating systems, self-service terminals, communications and audiovisual terminal equipment, and e-readers.
Services include electronic communications, access to audiovisual media services, listed transport-service elements, consumer banking, e-books, and e-commerce.
For products, prepare Annex IV technical documentation, the EU declaration of conformity, CE marking records, and five-year retention. For services, publish accessible conformity information, keep it while the service operates, monitor changes, and correct and report non-conformity. is the legal requirements map; a standard such as supports only the requirements and version it covers.
Check Article 2 against the actual product or service category, market date, consumer use, specific web and mobile content exclusions, the , and any Article 32 transition.
Separate manufacturer, authorised representative, importer, distributor, and service provider duties before assigning documentation, CE marking, customer information, and corrective-action work.
Build a file that links requirements to design decisions, test results, standards used, technical documentation, service information, and any assessment.
Track the transposition, application, and transition milestones that affect covered products, covered consumer services, and legacy self-service terminals.
New to the Act? Start by classifying the actual product or consumer service and assigning the operator role. If scope is already documented, jump to requirements, evidence, transitions, standards, enforcement, or a focused question.
Decide whether the offering matches an Article 2 category, which date and national implementation matter, and whether the organisation acts as manufacturer, authorised representative, importer, distributor, or service provider.
Map the applicable outcomes, separate the from , document any claimed limit, and understand the national enforcement framework.
Turn applicable requirements into owned controls, version-specific tests, product or service records, supplier acceptance gates, and evidence that remains current after change.
Separate the general application date from the five-year limit for pre-existing service contracts, the 28 June 2030 service-equipment transition, any nationally adopted self-service-terminal useful-life rule, and emergency-communications timing, then apply the result to ecommerce and checkout delivery.
Use and WCAG without overstating legal coverage, keep other accessibility regimes separate, or go directly to the FAQ when the question is already known.
"on the accessibility requirements for products and services"
"Accessibility requirements for ICT products and services"
"Common European accessibility standards help remove barriers"
"European Accessibility Act (EAA) will enter into application in the EU"
Next steps
This hub helps route EAA work by product, service, operator role, and release path. Assessment Autopilot can convert the guidance into owners, evidence requests, and review checkpoints; Research Copilot can support cited scope or interpretation questions.
Turn scope, testing, documentation, and evidence requirements into owned tasks and review checkpoints.
Answer EAA scope, standards, timing, and evidence questions with cited outputs from official sources.
Align application and transition milestones across product, service, legal, and delivery teams.
Review your current accessibility process, evidence model, and practical next steps.