Compliance CalendarEU

EU Accessibility Act deadlines and compliance calendar

Directive (EU) 2019/882 applies to selected consumer products and services, including computers, smartphones, payment terminals, ATMs, ticketing machines, e-readers, electronic communications, banking, e-commerce, e-books, and passenger transport service information.

Use this calendar to separate legal application dates from transition rules, assign the right product or service owner, and keep the evidence that authorities can request.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
3

Structured answer sets in this page tree.

Primary sources
5

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

The EU Accessibility Act calendar is not a single launch deadline. It has a national transposition date, a general application date, a later option for 112 emergency communications, service and contract transition rules, self-service terminal limits, and recurring evidence duties for products and services in scope.

Section 1

Calendar dates to put in the EAA compliance tracker

Start the tracker with the legal date, the affected population, and the operational consequence. Article 31 required Member States to adopt and publish national measures by 28 June 2022 and to apply those measures from 28 June 2025. That 2025 date is the key cutover for new in-scope products placed on the market and in-scope services provided to consumers.

Do not treat every legacy item the same way. Article 32 gives service providers a transition period ending on 28 June 2030 for services using products lawfully used before that date. Service contracts agreed before 28 June 2025 may continue without alteration until expiry, but no longer than five years from 28 June 2025.

Self-service terminals need a separate asset register. Member States may allow terminals lawfully used before 28 June 2025 to continue for similar services until the end of their economically useful life, but no longer than 20 years after entry into use. Article 31 also allows Member States to apply the Article 4(8) obligations for answering 112 emergency communications at the latest from 28 June 2027.

  • 28 June 2022: Member State transposition deadline; legal and policy owners should record the national implementing law for each target country.
  • 28 June 2025: general application date; product, engineering, service, procurement, and release owners should require EAA scope and accessibility evidence before launch or provision.
  • 28 June 2027: latest possible date for Member States applying Article 4(8) obligations on accessible answering of 112 emergency communications; telecom and public-safety owners should check national implementation.
  • 28 June 2030: end of the general service-provider transition period for services using products lawfully used before 28 June 2025.
  • 28 June 2030 maximum for pre-28 June 2025 service contracts: contracts agreed before the application date can continue unchanged until expiry, but not beyond five years from 28 June 2025.
  • Self-service terminal transition: asset owners should record the terminal entry-into-use date because any allowed transition is capped at 20 years after that date.
Recommended next step

Review your EAA calendar evidence

Check whether each EAA milestone has a named owner, national-law note, product or service scope decision, accessibility evidence, and transition status before the next release or renewal.

Section 2

Owner actions before and after each EAA milestone

Use the calendar as a release-control list. For every product or service line, record whether the item is in the Article 2 scope, whether a microenterprise service exemption is relevant, which Member State law applies, and whether the product or service is new, already lawfully used, or covered by a pre-application service contract.

Product owners should maintain technical documentation, EU declaration of conformity, CE marking status, standards or technical specifications applied, and corrective-action records. Service owners should keep the public information explaining how the service meets accessibility requirements for as long as the service operates.

Where an economic operator relies on fundamental alteration or disproportionate burden, Article 14 requires an assessment. The result must be documented and kept for five years from the last making available of the product on the market or after the service was last provided, unless the Directive provides a specific microenterprise documentation exception.

  • Legal owner: identify the national transposition measure and any Member State choices on built environment, 112 timing, transition measures, penalties, and competent authorities.
  • Product owner: freeze the EAA scope decision before placing a covered product on the market and attach the Annex IV technical documentation package.
  • Service owner: publish and retain the Annex V information describing the service, how it operates, and how the relevant Annex I requirements are met.
  • Procurement owner: require suppliers of covered ICT, terminals, e-books, banking, transport, and e-commerce components to provide accessibility evidence before renewal or purchase.
  • Terminal asset owner: keep terminal type, location, service use, entry-into-use date, lawfully-used-before-28-June-2025 status, and planned replacement date.
  • Support and incident owner: keep complaint, non-conformity, authority request, corrective action, withdrawal, and service remediation records tied to the affected requirement.
Section 3

Evidence checkpoints for standards, exceptions, and authority requests

A useful EAA calendar has evidence checkpoints, not just reminders. Before the 28 June 2025 application date and at each major release after it, check whether the evidence names the applicable Annex I requirements, the accessibility standard or technical specification used, the test results, the unresolved gaps, and the owner of remediation.

Harmonised standards matter only where their references have the required legal effect. The Commission explains that references of harmonised standards must be published in the Official Journal of the European Union, and Article 25 of the Directive gives presumption of conformity for harmonised standards and technical specifications adopted under Article 15 to the extent they meet the Directive's accessibility requirements.

EN 301 549 is relevant for ICT evidence, but the grounding material states that version 3.2.1 supports the Web Accessibility Directive and is planned to be revised to support Directive (EU) 2019/882. Treat any EN 301 549 mapping as evidence to review against the current OJEU citation and the exact EAA requirement being claimed.

  • Keep one row per product, service, contract, or terminal with the EAA date, Article or Annex reference, owner, evidence link, and status.
  • Record whether the evidence supports full compliance, partial application of a standard, a non-standard solution, a transition rule, or an Article 14 exception.
  • For disproportionate-burden decisions, include Annex VI criteria, accessibility funding status, affected requirement, why full compliance is not applied, and the date for the next reassessment.
  • For service providers relying on disproportionate burden, schedule reassessment when the service changes, when the authority requests it, and at least every five years.
  • Do not publish penalty amounts in a central EU calendar unless the relevant Member State rule is cited; Article 29 leaves penalty rules to Member States and requires them to be effective, proportionate, and dissuasive.
Primary sources

References and citations

etsi.org
Referenced sections
  • ETSI source supports the ICT accessibility standard context and the caution that EAA-specific support is planned through a revision.
"planned to be updated to also support the European Directive 2019/882"
ec.europa.eu
Referenced sections
  • Commission announcement confirming that the EAA entered into application in the EU on 28 June 2025 for key products and services.
"the European Accessibility Act (EAA) will enter into application in the EU"
commission.europa.eu
Referenced sections
  • Commission overview supports the scope framing for selected products and services such as computers, smartphones, e-commerce, banking, e-books, and transport services.
"covers products and services"
single-market-economy.ec.europa.eu
Referenced sections
  • Commission standards page supports the instruction to check OJEU references before using a harmonised standard as presumption-of-conformity evidence.
"The references of harmonised standards must be published in the Official Journal"
Related guides

Explore more topics

EAA Accessibility Conformance Statement Template
Template language for an EU Accessibility Act conformance statement covering scope, Annex I mapping, service information, standards, support routes, evidence, and limits.
EAA Article 14 disproportionate burden workflow
A grounded EU Accessibility Act workflow for Article 14 fundamental alteration and disproportionate burden assessments, records, reassessment triggers, and evidence.
EAA conformance statements: products, services, EN 301 549 evidence
What an EU Accessibility Act conformance statement should include, with product EU declarations, service information, EN 301 549 and WCAG evidence boundaries.
EAA e-commerce checkout accessibility FAQ
How to test an e-commerce checkout under the European Accessibility Act, including service scope, payment and identification flows, service information, and evidence.
EAA e-commerce checkout accessibility guide
Grounded EU Accessibility Act guide for accessible e-commerce checkout scope, payment and identification requirements, evidence, standards mapping, and customer information.
EAA EN 301 549 and WCAG mapping
Map European Accessibility Act Annex I requirements to EN 301 549 and WCAG evidence without overstating what WCAG tests can prove.
EAA EN 301 549 clause mapping for ICT evidence
Map EN 301 549 clauses to EU Accessibility Act evidence, Annex I outcomes, product and service records, and gaps that need non-ICT support.
EAA procurement clauses and accessibility acceptance criteria
Buyer-side EU Accessibility Act procurement language for covered products and services, with supplier evidence, EN 301 549 limits, Article 14 exception records, and acceptance criteria.
EAA scope classifier workflow for products and services
Classify EU Accessibility Act scope by product or service category, consumer use, market or service date, operator role, exclusions, exemptions, Article 14 records, and evidence.
EAA testing and conformance evidence | Annex I, EN 301 549 and Article 14
How to document European Accessibility Act testing evidence: Annex I mappings, product technical files, service information, EN 301 549 boundaries, harmonised-standard limits, and Article 14 exception records.
EAA WCAG evidence and procurement acceptance
How to use EN 301 549 and WCAG evidence in EU Accessibility Act procurement acceptance without overstating presumption of conformity.
EN 301 549 clause mapping for the EU Accessibility Act | EAA FAQ
How to map EN 301 549 and WCAG evidence to EU Accessibility Act Annex I requirements without overclaiming presumption of conformity.
EN 301 549 evidence matrix workflow for EAA readiness
Build an EN 301 549 evidence matrix for European Accessibility Act work: scope rows, clause mapping, test evidence, owner sign-off, exception records, and limits of standards evidence.
EN 301 549 vs WCAG for EAA evidence
Compare EN 301 549 and WCAG for European Accessibility Act planning: ICT scope, web-content overlap, harmonised-standard limits, and evidence beyond WCAG-only tests.
EU Accessibility Act Applicability Test
Check whether the European Accessibility Act covers a product or consumer service, which role applies, which date matters, and what evidence to keep.
EU Accessibility Act authority request response FAQ
How to answer EU Accessibility Act checks from market surveillance or service authorities with technical documentation, service information, Article 14 records, and corrective actions.
EU Accessibility Act checklist for products and services
Checklist for EAA scope, operator role, Annex I mapping, product technical files, service information, Article 14 assessments, supplier evidence, release checks, and monitoring.
EU Accessibility Act compliance operating model
Build an EU Accessibility Act compliance file for covered products and services: scope, operator roles, Annex I mapping, conformity evidence, Article 14 assessments, corrective actions, and records.
EU Accessibility Act deadlines and transition plan
Plan for the European Accessibility Act application date, service-contract transition, self-service terminal transition, 112 derogation, and evidence gates.
EU Accessibility Act disproportionate burden decision
How to document an EU Accessibility Act Article 14 disproportionate burden decision with supported criteria, retained evidence, limits, notifications, and review triggers.
EU Accessibility Act exemptions and disproportionate burden
Article 14 EAA guide covering fundamental alteration, disproportionate burden, service microenterprise exemptions, content exclusions, transition limits, and documentation.
EU Accessibility Act FAQ: scope, dates, services, Article 14
Clear answers on EU Accessibility Act scope, 28 June 2025 application, covered products and services, microenterprises, Article 14, service information, standards, and penalties.
EU Accessibility Act for ecommerce websites
Grounded guide for ecommerce teams applying the EU Accessibility Act to consumer checkout journeys, service information, accessibility evidence, and exceptions.
EU Accessibility Act microenterprise exemption and disproportionate burden FAQ
FAQ explaining when EAA microenterprise relief applies, how Article 14 disproportionate-burden assessments work, what Annex VI requires, and what records to keep.
EU Accessibility Act penalties and enforcement
How Directive (EU) 2019/882 handles penalties, Member State enforcement, market surveillance for products, and service compliance checks.
EU Accessibility Act procurement acceptance criteria | EAA FAQ
How to write EAA procurement acceptance criteria that ask suppliers for scoped accessibility evidence, standards mappings, declarations, and exception records without overclaiming conformity.
EU Accessibility Act Product and Service Scope
Scope products and services under the EU Accessibility Act using Article 2 categories, Article 3 definitions, limited content exclusions, microenterprise treatment, and evidence records.
EU Accessibility Act products and services in scope
Article 2 scope guide for the European Accessibility Act: covered products, covered consumer services, economic-operator roles, Article 3 definitions, and evidence records.
EU Accessibility Act Requirements: Annex I, Products, Services
Map EU Accessibility Act requirements by Article 4, Annex I, product and service obligations, Article 13 evidence, standards, and Article 14 exceptions.
EU Accessibility Act service transition rules under Article 32 | EAA FAQ
FAQ on EU Accessibility Act Article 32 transition rules for service providers, pre-28 June 2025 contracts, 2030 limits, self-service terminals, evidence records, and change triggers.
EU Accessibility Act services: banking, transport, media and e-books
FAQ on which consumer banking, transport, audiovisual media access, electronic communications, e-book, and e-commerce services fall under the EU Accessibility Act.
EU Accessibility Act vs ADA and Section 508: EAA-grounded comparison
Compare the EU Accessibility Act with ADA and Section 508 planning boundaries, using grounded EAA scope, evidence, standards, procurement, and operator-duty points.
EU Accessibility Act vs Web Accessibility Directive
Compare the European Accessibility Act with the Web Accessibility Directive: scope, covered actors, services, standards, evidence, monitoring, enforcement, and key dates.
WCAG Evidence for the EU Accessibility Act and EN 301 549 | EAA FAQ
When WCAG test evidence helps EAA work, how it maps through EN 301 549, and why WCAG alone does not prove European Accessibility Act compliance.
Which products and services does the EU Accessibility Act cover? | EAA FAQ
Article 2 and Article 3 scope summary for EU Accessibility Act covered products, services, exclusions, product-service boundaries, and records to keep.