Artifact GuideEU

EU Accessibility Act Conformance Statement Template

A practical accessibility conformance statement template for EU Accessibility Act teams that need a document procurement, sales, and compliance teams can actually use.

The statement should identify scope, standards, evidence, exceptions, and update ownership. It should never read like empty marketing copy.

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Author

Sorena AI

Published

Feb 21, 2026

Updated

Feb 23, 2026

Sections

Structured answer sets in this page tree.

Primary sources

Cited legal and guidance references.

Publication metadata

Sorena AI

Published Feb 21, 2026

Updated Feb 23, 2026

Overview

The directive does not require one universal public statement format for every offering, but teams still need a consistent way to describe what is covered, how accessibility was assessed, what remains open, and who owns updates. For products, the formal Annex IV documentation and EU declaration of conformity are central. For services, customers and procurement teams still expect a clear conformance statement or accessibility disclosure. This template gives you a structure that stays useful across audits, customer due diligence, and internal release control.

Section 1

Core fields every accessibility conformance statement should contain

Start with identification. Name the product or service, version or release, channels covered, and the legal entity responsible. Then state the exact scope. A statement that says a company is accessible in general is not useful. A statement that says the consumer banking web app and iOS app release 4.8 were assessed against defined requirements is useful.

Next, explain the technical basis. Identify the standards or requirements used, such as applicable Annex I outcomes and EN 301 549 clauses. If only part of a standard was applied, say that directly. If Article 14 was relied on for a specific requirement, identify which requirement and summarise the documented rationale.

Product or service name, version, channels, countries, and responsible legal entity.
In-scope features and out-of-scope features with reasons.
Requirements and standards used, including EN 301 549 and any WCAG mapping where relevant.
Test methodology: dates, environments, assistive technologies, sample pages or journeys, and known limitations.
Summary of findings, remediation status, and open issues with target dates.
Contact route, owner, approval date, and next review date.

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Section 2

How to keep the statement defensible

Treat the statement as the front page of an evidence pack, not as the evidence pack itself. Each claim should link back to a test record, design decision, remediation ticket, procurement response, or operator assessment. If the statement says voice interaction has a non voice alternative, you should be able to point to the tested feature and the result.

For products, align the public or customer facing statement with Annex IV technical documentation and the EU declaration of conformity so that different teams are not publishing conflicting compliance claims. For services, align the statement with internal release gates and customer support procedures so that known issues and workarounds are not hidden.

Update the statement on every material release or scope change.
Keep older versions archived so you can answer questions about what was true at a specific point in time.
Record who approved the statement and which evidence bundle supported the approval.
Do not claim full conformance if exceptions, partial scope, or unresolved critical defects still exist.

Primary sources

References and citations

AccessibleEU - Guidance on accessibility legislation in Europe

accessible-eu-centre.ec.europa.eu

Referenced sections

Implementation guidance summarising covered products and services, practical obligations, and standard references for teams building compliance programmes.

Commission Notice - Blue Guide on EU product rules (2022)

eur-lex.europa.eu

Referenced sections

Primary EU guidance on manufacturer, importer, distributor, declaration of conformity, CE marking, and market surveillance concepts.

ETSI - EN 301 549 overview

etsi.org

Referenced sections

Official ETSI overview of EN 301 549, the European accessibility standard used to operationalise ICT requirements across web, software, hardware, documents, and communications.

European Accessibility Act (Directive (EU) 2019/882) - official text

eur-lex.europa.eu

Referenced sections