What monitoring does Article 72 require?
Providers must establish and document monitoring proportionate to the system's technology and risks. Actively and systematically collect, record and analyse relevant performance data throughout its lifetime.
Keep the post-market monitoring plan in the Annex IV technical documentation. The 2026 amendment replaces the earlier implementing-act mechanism with Commission guidance and a template, due by 2 September 2027. It was published on 24 July 2026 and entered into force on 27 July. Until the guidance is available, you can use your own or a vendor's form to organise evidence; identify it as that form.
For high-risk systems already covered by Section A of Annex I product legislation, Article 72 allows the provider to integrate equivalent AI Act elements into an existing sectoral post-market system and plan. The same integration option applies to Annex III point 5 systems placed on the market or put into service by financial institutions subject to Union financial-services governance rules.
- Define the monitored high-risk AI system, intended purpose, deployed versions, integrations, and known interaction points with other AI systems.
- Specify which performance, safety, fundamental-rights, robustness, cybersecurity, anomaly, complaint, and incident signals are collected after deployment.
- Explain how deployer feedback and other external sources are triaged, documented, analysed, and fed into risk management and technical documentation updates.
- Link monitoring outputs to Article 20 corrective action and Article 73 serious-incident reporting so risk signals do not stop at product support.
- Keep the monitoring plan with the technical documentation and update the lifecycle change record when provider-made changes affect the system.
What should the monitoring process do?
Keep a documented monitoring system and plan. Collect and analyse relevant lifetime performance data and deployer feedback where relevant. Check continued compliance with Chapter III Section 2 and route risk signals to corrective action or serious-incident reporting when the legal triggers are met. The provider owns this Article 72 process.
When does Article 72 apply?
Article 72 remains on the AI Act's general application date of 2 August 2026. Regulation (EU) 2026/1744 separately moves Chapter III Sections 1 to 3 to 2 December 2027 for Annex III high-risk systems and 2 August 2028 for Annex I high-risk systems. Providers should record which provisions apply to the specific system and date instead of treating every high-risk obligation as having one start date.
Citations (2)
- Regulation (EU) 2024/1689 (EU AI Act)
Primary legal text for Article 72 provider post-market monitoring systems, monitoring plans, and Annex IV technical-documentation links.
Providers shall establish and document a post-market monitoring system
- European Commission - AI Act regulatory framework
Commission policy page for official EU AI Act context and the risk-based framework used by the page.
The AI Act is the first-ever comprehensive legal framework on AI worldwide.