When must a chatbot identify itself as AI?
Providers must design AI systems intended to interact directly with people so that users know they are interacting with AI.
A separate notice is unnecessary when the AI interaction is obvious to a reasonably well-informed, observant and circumspect person in that context. A law-enforcement exception covers legally authorised detection, prevention, investigation or prosecution of offences, with safeguards. That exception does not cover systems available to the public for reporting a criminal offence.
- Place the notice in the product experience before or during the first AI interaction, not only in back-office documentation.
- Test whether a normal user can tell they are interacting with an AI system in the actual context, language, device, and channel.
- Keep a short record of the notice text, placement, version, language coverage, and the reason any obviousness or law-enforcement exception was used.
Do chatbots and AI assistants need a notice?
Yes, where the AI system is intended to interact directly with natural persons. The provider must design and develop the system so the person is informed that they are interacting with an AI system, unless that fact is obvious in the context of use.
When must people receive the information?
For (1) to (4), the information must be clear and distinguishable and provided at the latest at the time of the first interaction or exposure. It must also conform to applicable accessibility requirements.
What deadline applies to older synthetic-content systems?
Regulation (EU) 2026/1744 creates a limited transition for the provider marking duty: providers of AI systems, including general-purpose AI systems, that generate synthetic audio, image, video, or text and were placed on the market before 2 August 2026 must take the necessary compliance steps by 2 December 2026. The amendment does not postpone the other duties, which apply from 2 August 2026.