Identify actual and potential adverse human rights and environmental impacts, then rank them by severity and likelihood when not all impacts can be addressed at once.
Use the workflow to connect chain-of-activities evidence, stakeholder input, prevention or corrective measures, remediation, and monitoring records.
Under the CSDDD as amended by Directive (EU) 2026/470, prioritisation follows a based solely on reasonably available information and an in-depth assessment in areas where impacts are most likely and most severe. When several areas are equally likely or equally severe, the company may assess areas involving direct business partners first. The legal boundary still includes relevant indirect partners. The ranked register should explain the impact, affected right or environmental obligation, severity and likelihood, selected Article 10 or 11 response, relevant stakeholder input, and monitoring evidence.
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Section 1
1. Build the adverse-impact register before ranking
Start with the CSDDD definitions. Record whether each item is an adverse human rights impact, an adverse environmental impact, or both. For human rights, identify the abused right or reasonably foreseeable risk to a protected legal interest. For environmental impacts, link the issue to the prohibitions or obligations covered by the Directive's Annex.
Map the chain of activities in enough detail to locate where the impact is most likely and most severe. The register should separate own operations, subsidiaries, direct business partners, and indirect business partners, and should distinguish upstream activities such as design, extraction, sourcing, manufacture, transport, storage, and supply from covered downstream distribution, transport, and storage.
For the in-depth assessment, request business-partner information only when it is necessary. If the business partner has fewer than 5,000 employees, request it only when the information cannot reasonably be obtained by other means. Where several partners could provide the information, ask the partner where the impact is most likely to occur when that is reasonable.
Impact statement: describe the harm to people, communities, workers, consumers, or the environment in plain language.
CSDDD category: adverse human rights impact, adverse environmental impact, or combined impact.
Location in the chain of activities: own operation, subsidiary, direct business partner, indirect business partner, upstream activity, or covered downstream activity.
Evidence inputs: independent reports, complaint or notification data, supplier information, audit or verification findings, stakeholder consultation notes, and public risk indicators.
Assessment status: general mapping only, in-depth assessment opened, in-depth assessment completed, or response measure active.
Article 9 requires prioritisation by severity and likelihood where it is not feasible to address all identified impacts at the same time and to their full extent. Do not rank by commercial exposure alone. The register should show why a lower-revenue site, supplier, product line, or geography was escalated if the harm to people or the environment is more severe.
For severity, use the Directive's definition: nature, scale, scope, irremediable character, gravity, number of affected individuals, extent of environmental damage, irreversibility, and limits on restoration within a reasonable period. For likelihood, use evidence of occurrence, credible complaints, sector and geography risk, business-partner history, and whether the activity is moving into a higher-risk product, process, or location.
The 1-to-5 labels below are Sorena's internal calibration example, not a scale or formula prescribed by the CSDDD. Define each level for the affected right or environmental harm, keep the written rationale, and do not let a numerical average conceal an impact with extreme severity. For example, a credible risk of fatal exposure affecting a small workforce can outrank a more frequent but readily reversible administrative harm; the case facts still control the score.
Severity 5: harm to life, health, liberty, irreversible environmental damage, widespread affected population, or no realistic restoration within a reasonable period.
Severity 4: serious but partly remediable harm, significant worker or community impact, substantial environmental degradation, or high vulnerability of affected groups.
Severity 3: material impact requiring a prevention or corrective plan but with plausible containment, restoration, or compensation options.
Likelihood 5: actual impact confirmed, well-founded complaint, repeated supplier evidence, or credible independent reports for the same operation or business partner.
Likelihood 4: strong sector, geography, product, or business-model indicators, especially where company purchasing, design, or distribution practices increase risk.
Escalation rule: use severity and likelihood to set the order, then record when and how less significant impacts will be addressed. Where prioritisation complies with Article 9, the mere fact that a less significant impact has not yet been addressed does not expose the company to Article 27 penalties.
3. Choose the response based on potential versus actual impact
After ranking, route each priority item to the right response. Potential adverse impacts go through Article 10 prevention or mitigation measures. Actual adverse impacts go through Article 11 measures to bring the impact to an end or minimise its extent, plus Article 12 remediation where the company caused or jointly caused the impact.
The response record should explain the company's involvement and ability to influence the partner: whether the impact may be caused by the company alone, jointly with a subsidiary or business partner, or only by a business partner in the chain of activities; whether the impact sits in a subsidiary, direct partner, or indirect partner; and what influence the company can reasonably exercise.
Potential impact response: prevention action plan with clear timelines and qualitative or quantitative improvement indicators where needed.
Actual impact response: corrective action plan where the impact cannot immediately be brought to an end, with indicators for improvement.
Operational measures: investments, process upgrades, changes to purchasing, design, distribution, business plans, strategies, or operations.
Business-partner measures: engagement, contractual assurances, proportionate SME support, capacity-building, training, management-system upgrades, and verification where appropriate.
Last-resort measures: refrain from a new or extended relationship, adopt an enhanced action plan without undue delay where success can reasonably be expected, and suspend affected activities when the governing law permits unless suspension can reasonably be expected to cause manifestly more severe adverse impacts.
Suspension branch: give reasonable notice, address the impacts of suspension, and keep the decision under review. If the company does not suspend, record the reasons, monitor the impact, and periodically reassess the decision and available measures.
Remediation record: restoration, compensation, or other remedy proportionate to the company's implication when it caused or jointly caused an actual adverse impact.
4. Add stakeholder engagement and complaint evidence
Include relevant stakeholders in prioritisation. Amended Article 13 requires consultation when gathering information to identify, assess, and prioritise adverse impacts; when developing prevention, corrective, and enhanced action plans; and when adopting remediation measures. The 2026 amendment deleted suspension decisions and monitoring-indicator development from the mandatory-stage list.
Use the complaint and notification mechanism as an evidence input, not a separate archive. If a complaint is well-founded, the adverse impact is treated as identified under Article 8 and should move into the register for Article 10, 11, or 12 action.
Stakeholder map: directly affected persons or communities, workers, trade unions or workers' representatives, and legitimate representatives. Include consumers only where directly affected and organisations only where they legitimately represent directly affected individuals or communities; keep Article 14 complainant eligibility separate.
Engagement safeguards: provide relevant information in a comprehensible format, document any justified refusal to provide additional information, address barriers to participation, and protect against retaliation or retribution.
Complaint evidence: complaint date, affected right or environmental concern, whether the complaint is founded, follow-up requested, meeting notes, reasons provided, and actions taken or planned.
Expert fallback: where effective stakeholder engagement is not reasonably possible, record the experts consulted and why their insights were credible for the actual or potential impact.
Monitoring trigger: update the impact score when stakeholder input, complaints, notifications, public information, business changes, or verification results show a new or changed risk.
The evidence file should let a reviewer understand why one impact was handled before another. Keep the raw evidence, the scoring rationale, the stakeholder input considered, the selected measure, the owner, the timeline, the monitoring indicator, and the reason any lower-ranked impact was deferred.
CSDDD monitoring is recurring. Current Article 15 requires assessment without undue delay after a significant change, at least every five years, and whenever there are reasonable grounds to believe measures are no longer adequate or effective or new impact risks have arisen or may arise. Five years is a maximum regular interval, not a waiting period for a serious complaint, failed control, new country, new product, acquisition, or major supplier change. Update the due diligence policy, identified impacts, and measures when the assessment warrants it, taking relevant stakeholder information into account.
Action record: Article 10 prevention or mitigation, Article 11 corrective action, Article 12 remediation, or monitoring-only rationale for a lower-ranked item.
Business-partner record: engagement log, contractual assurance, verification result, SME support offered, and assessment of the company's ability to influence the partner.
Stakeholder record: consultation invitations, information shared, additional information requests, barriers addressed, confidentiality or anti-retaliation safeguards, and feedback used.
Review record: monitoring indicator, most recent assessment result, significant-change trigger, next review owner, and whether a lower-priority impact has moved up the queue.
Current Article 15 sets the significant-change, five-year maximum interval, reasonable-grounds, indicator, stakeholder-information, and update requirements for monitoring.
The OECD due diligence framework supports tracking implementation and results, communicating how impacts are addressed, and providing or cooperating in remediation where appropriate.