PlaybookAssessment Operations

Risk Assessments Playbook

The output quality depends on process discipline, not on a single workshop.

Run UK OSA assessments as a repeated cycle across product, moderation, privacy, trust and safety, and legal teams.

Author
Sorena AI
Published
Feb 21, 2026
Updated
Feb 21, 2026
Sections
3

Structured answer sets in this page tree.

Primary sources
4

Cited legal and guidance references.

Publication metadata
Sorena AI
Published Feb 21, 2026
Updated Feb 21, 2026
Overview

A workable UK OSA playbook separates scoping, evidence gathering, assessment, control design, approval, and revalidation. It also keeps the illegal content assessment distinct from the child access and children risk workstreams while allowing shared evidence where appropriate.

Section 1

Phase one: scope and evidence collection

Start by fixing the assessed service perimeter and collecting the data that actually describes the service. Good inputs include moderation trends, search logs, abuse reports, child usage indicators, age gate performance, and product design documentation.

Avoid starting with a blank workshop and no evidence.

  • Lock the service perimeter and assessed release version
  • Pull abuse, moderation, and complaints data before the workshop
  • Collect product diagrams, terms, and age assurance design notes
Section 2

Phase two: harms analysis and control decisions

Run structured sessions for illegal harms and child harms, but do not let the meeting end without named design actions. Each material risk should have a control decision, a temporary position, or an explicit escalation.

This is where the program either becomes real or stays theoretical.

  • Score likelihood and impact using one internal method
  • Decide what changes in product, policy, moderation, or age assurance
  • Record residual risk and executive acceptances where needed
Section 3

Phase three: approval, implementation, and revalidation

After approval, the assessment should feed release gates, training, and monitoring. Then set review triggers for product changes, threat shifts, enforcement updates, or major incident learnings.

A static annual review is rarely enough for fast-moving services.

  • Link remediation actions to tracked work items
  • Reassess after material feature launches or major incidents
  • Keep one dated evidence package for each completed review cycle
Recommended next step

Turn Risk Assessments Playbook into an operational assessment

Assessment Autopilot can take Risk Assessments Playbook from operationalizing response workflows and review cycles to a reusable workflow inside Sorena. Teams working on Risk Assessments can keep owners, evidence, and next steps aligned without copying this guide into separate documents.

Primary sources

References and citations

legislation.gov.uk
Referenced sections
  • Primary legislation for scope, duties, risk assessment, enforcement, transparency, and complaints provisions.
gov.uk
Referenced sections
  • Current government implementation status, deadlines, and plain language explanation of the regime.
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