For each device, the manufacturer must plan, establish, document, implement, maintain, and update a PMS system proportionate to risk class and device type. The system belongs inside the quality management system and must actively and systematically gather, record, and analyse quality, performance, and safety data throughout the device lifetime.
The PMS plan is the operating document for that system. Annex III expects it to cover serious incidents, PSUR information, FSCAs, non-serious incidents, undesirable side-effects, trend reporting, literature, registers or databases, user feedback, complaints, distributor and importer inputs, public information about similar devices, assessment methods, indicators, thresholds, complaint investigation tools, communication methods, corrective-action procedures, traceability tools, and a PMCF plan or a justified reason why PMCF is not applicable.