Artifact GuideEU MDR

EU MDR PMS and Vigilance

EU MDR post-market work is not only complaint handling. Manufacturers need a documented PMS system and plan that actively collects safety and performance data, updates technical documentation and clinical evaluation, and feeds vigilance decisions.

Use this page to structure PMS plans, PMCF updates, PMS reports or PSURs, serious incident and FSCA reporting, trend reporting, EUDAMED caveats, and the evidence records reviewers will expect.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
5

Structured answer sets in this page tree.

Primary sources
5

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

Under EU MDR Articles 83 to 89, PMS and vigilance are linked systems: PMS continuously gathers and analyses market data, while vigilance escalates serious incidents, field safety corrective actions, field safety notices, and reportable trends. The practical control is a traceable record from complaint or signal through evaluation, reportability decision, CAPA or FSCA, clinical evaluation update, and technical documentation update.

Section 1

PMS system and plan

For each device, the manufacturer must plan, establish, document, implement, maintain, and update a PMS system proportionate to risk class and device type. The system belongs inside the quality management system and must actively and systematically gather, record, and analyse quality, performance, and safety data throughout the device lifetime.

The PMS plan is the operating document for that system. Annex III expects it to cover serious incidents, PSUR information, FSCAs, non-serious incidents, undesirable side-effects, trend reporting, literature, registers or databases, user feedback, complaints, distributor and importer inputs, public information about similar devices, assessment methods, indicators, thresholds, complaint investigation tools, communication methods, corrective-action procedures, traceability tools, and a PMCF plan or a justified reason why PMCF is not applicable.

  • Define PMS data streams before launch: complaints, support cases, service records, distributor/importer feedback, literature searches, registries, similar-device signals, vigilance events, CAPA, PMCF outputs, and sales or exposure data.
  • Set device-specific indicators and threshold values for benefit-risk reassessment instead of relying on open-ended complaint review.
  • Document how the team characterises performance, compares the device with similar products, investigates complaints, escalates trend signals, and traces devices that may need corrective action.
  • Keep the PMS plan in technical documentation for non-custom-made devices and update the technical documentation when PMS data changes risk management, clinical evaluation, labelling, IFU, SSCP, CAPA, or FSCA conclusions.
Recommended next step

Review EU MDR PMS and vigilance evidence

Map PMS data streams, PMCF updates, PMS report or PSUR outputs, vigilance triage, FSCA/FSN handling, trend thresholds, and EUDAMED or alternative submission records into one reviewable evidence trail.

Section 2

PMCF and clinical evaluation updates

PMCF is a continuous process that updates the clinical evaluation. It must be addressed in the PMS plan and uses clinical data from real use of the CE-marked device within its intended purpose to confirm safety and performance, keep identified risks acceptable, and detect emerging risks.

The PMCF plan should be device-specific. It should name the general methods, such as clinical experience, user feedback, scientific literature, and other clinical data sources, plus any specific methods such as registries or PMCF studies. It should also connect to the clinical evaluation report and risk management file, explain why the chosen methods are appropriate, and define a justified schedule for PMCF activities and reporting.

  • Record the device description, intended purpose, target population, indications, contraindications, and accessories covered by the PMCF scope.
  • Tie every PMCF activity to a reason: clinical evaluation gaps, risk management findings, previous PMCF results, PMS signals, notified-body requests, or unanswered safety and performance questions.
  • Analyse PMCF findings in a PMCF evaluation report and feed the conclusions into the clinical evaluation report, technical documentation, and risk management.
  • When PMCF is not planned, keep the justification in the PMS plan and expect it to be reviewed with the clinical evaluation and risk file.
Section 3

PMS report and PSUR outputs

The output changes by device class. Class I manufacturers prepare a PMS report that summarises PMS data analysis, conclusions, and the rationale and description for preventive or corrective actions. Class IIa, IIb, and III manufacturers prepare a PSUR for each device and, where relevant, each category or group of devices.

A PSUR should summarise PMS analysis, conclusions, preventive and corrective actions, benefit-risk conclusions, main PMCF findings, sales volume, estimated population using the device, population characteristics, and usage frequency where practicable. MDCG 2022-21 treats the PSUR as a stand-alone, organised, searchable document that summarises results and conclusions rather than duplicating every PMS record.

  • For class IIb and class III devices, update the PSUR at least annually; for class IIa devices, update it when necessary and at least every two years.
  • For class III and implantable devices, MDR Article 86 routes PSUR submission through the Article 92 electronic system to the notified body; for other PSUR devices, make PSURs available to the notified body and competent authorities upon request.
  • Until EUDAMED is fully functional for the relevant PSUR workflow, MDCG 2022-21 says manufacturers should apply national provisions and agree appropriate submission means with the notified body where needed.
  • Keep the PSUR/PMS report connected to the PMS plan data collection period so reviewers can see which signals were included, which were excluded, and why.
Section 4

Serious incidents, FSCAs, FSNs, and trend reporting

Vigilance starts with reportability triage. MDR Article 87 requires manufacturers to report serious incidents involving Union-market devices, except expected side-effects that are clearly documented, quantified in technical documentation, and handled through Article 88 trend reporting. Article 87 also requires reporting of FSCAs for Union-market devices, including third-country FSCAs for a device also legally available in the Union unless the reason is limited to the third-country device.

MDCG 2023-3 frames a reportable serious incident around three checks: an incident occurred, it led or might lead to a serious health or public-health outcome, and a causal relationship with the manufacturer's device is established, reasonably possible, or suspected. If the manufacturer is uncertain whether a potentially reportable incident is reportable, the MDR requires reporting within the applicable timeframe.

  • Use Article 87 timelines in the vigilance SOP: serious incidents immediately and no later than 15 calendar days after awareness; serious public health threats immediately and no later than 2 days; death or unanticipated serious deterioration immediately after causality is established or suspected and no later than 10 days after awareness.
  • When information is incomplete, submit an initial report on time and follow with additional information rather than waiting for a full root-cause investigation.
  • For an FSCA, report in advance unless urgency requires immediate action, then issue an FSN without delay to affected users or customers.
  • Make the FSN identify the device, include relevant UDIs, identify the manufacturer by SRN where available, explain the malfunction and associated risks without understating the risk, and state the user actions clearly.
  • For trend reporting, define in the PMS plan the incidents, expected undesirable side-effects, statistical method, thresholds, and observation period used to detect significant increases affecting benefit-risk.
Section 5

Evidence records to keep

A defensible PMS and vigilance file should show the route from signal to decision. Keep the raw signal, triage, reportability assessment, trend calculation, risk analysis, benefit-risk conclusion, CAPA or FSCA decision, communications, authority submissions, notified-body interactions, and the updates made to clinical evaluation and technical documentation.

EUDAMED is part of the MDR reporting architecture, but practical submissions may depend on module availability and transitional guidance. Keep evidence of the route used: EUDAMED submission receipts where applicable, national or notified-body submission records where EUDAMED is not the operative route, and the rationale for the route selected.

  • PMS system and PMS plan versions, with approval history and links to QMS procedures.
  • Complaint, feedback, literature, registry, public database, distributor/importer, service, and sales/exposure data used in PMS analysis.
  • Clinical evaluation updates, PMCF plan, PMCF evaluation report, and justification for any PMCF not performed.
  • PMS report or PSUR versions, data collection periods, grouping rationale, benefit-risk conclusion, CAPA summary, PMCF findings, sales volume, population estimate, and usage-frequency basis.
  • Vigilance records: MIRs, initial and follow-up reports, final reports, FSCA forms, FSNs, draft FSN authority comments, distribution evidence, UDI/SRN references, authority correspondence, and periodic summary reporting agreements where used.
  • Trend-reporting workpapers showing expected frequency or severity, actual counts, statistical method, observation period, threshold breach analysis, and whether the benefit-risk analysis changed.
Primary sources

References and citations

webgate.ec.europa.eu
Referenced sections
  • The EUDAMED information centre describes the system, its lifecycle role, and its modules, including vigilance and post-market surveillance, which supports the caveat to keep route evidence for EUDAMED or alternative submissions.
"lifecycle of medical devices"
health.ec.europa.eu
Referenced sections
  • MDCG 2020-7 provides a PMCF plan structure covering manufacturer details, device description, general and specific PMCF methods, links to technical documentation, equivalent or similar device data, standards or guidance, and the estimated PMCF evaluation report date.
"Activities related to PMCF"
health.ec.europa.eu
Referenced sections
  • MDCG 2022-21 identifies PSUR evidence elements such as device scope, reference number, version, data collection period, grouping rationale, sales volume, population estimate, vigilance data, CAPA, PMCF findings, and benefit-risk conclusion.
"data collection period covered by the PSUR"
health.ec.europa.eu
Referenced sections
  • MDCG 2023-3 explains serious incident criteria, reportability uncertainty, awareness-date logic, calendar-day timing, expected side-effects, FSCAs, FSNs, evaluating competent authorities, and periodic summary reporting.
"must nevertheless submit a report"
eur-lex.europa.eu
Referenced sections
  • Annex III requires PMS technical documentation to be clear, organised, searchable, and unambiguous; Articles 83 to 89 specify the records needed to support PMS, PSUR/PMS report, trend, serious incident, FSCA, and FSN decisions.
"clear, organised, readily searchable and unambiguous"
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