FAQGreen ClaimsEU

EU Green Claims Directive Proposal FAQ on environmental claim categories

Classify a claim before approval: explicit, generic, comparative, product-level, trader-level, label-based, or climate-related claims need different evidence.

Use this page to map each claim category to substantiation, communication, verification, and review records without relying on generic approval notes.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Questions
7

Structured answer sets in this page tree.

Primary sources
4

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

Under the Green Claims proposal, claim category matters because it determines the scope of the assessment, the evidence file, the consumer-facing explanation, and whether label, comparison, climate, or offset rules add extra conditions.

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7 of 7 questions
Question 1

What counts as an explicit environmental claim?

An explicit environmental claim is an environmental claim made in written form or orally. The Council text distinguishes it from implicit claims such as colours or imagery, which remain handled under the wider unfair-commercial-practices framework.

For an explicit claim, the evidence file should first state exactly what the claim covers: the whole product, part of a product, a product aspect, all trader activities, or a specific activity. The assessment then needs scientific evidence, accurate information, relevant standards, significant life-cycle impacts or aspects, primary information where available, representative secondary information where primary data is not available, and a check that the claim is not merely a legal minimum.

  • Classify as explicit when the environmental message is written or spoken, including packaging copy, website copy, advertising text, sales scripts, and environmental wording in a product or company name.
  • State the claim boundary before review: whole product, product part, product aspect, whole trader, or defined trader activity.
  • Keep substantiation showing significance from a life-cycle perspective, relevant standards or methods, primary and secondary data sources, assumptions, limitations, and trade-off checks.
  • Make the consumer-facing support available with the claim through physical information, a web link, QR code, or equivalent route where the proposal requires it.
Citations
Question 2

How should teams handle generic environmental claims?

Generic claims such as broad 'green', 'eco-friendly', or similar environmental-benefit wording are high-risk unless the specification is clear and prominent or the trader can demonstrate recognised excellent environmental performance relevant to the claim.

Do not approve a generic claim because a product has one positive attribute. The evidence should show the claimed environmental excellence is relevant to the claim, significant for the product or trader, not just common practice, and not offset by unmentioned trade-offs.

  • Rewrite broad wording into the specific benefit being claimed, such as recycled content, lower emissions in a defined life-cycle stage, reduced water use, reparability, or waste reduction.
  • If the generic wording remains, document the recognised excellent environmental performance relied on and why it is relevant to the exact claim.
  • Check that the claim does not present a legal requirement or common market practice as a special environmental advantage.
  • Use prominent qualifying language on the same medium so the consumer sees the limitation without hunting for a footnote.
Citations
Question 3

What extra evidence is needed for comparative claims?

A comparative environmental claim says or implies that one product or trader has lower environmental impact or better environmental performance than another. It needs the normal explicit-claim evidence plus equivalence across the comparison.

The comparison file should prove that the compared products or traders use equivalent data, equivalent sourcing or generation methods, equivalent value-chain coverage, equivalent impact or aspect coverage, and equivalent assumptions. If the comparison is against an older product, a discontinued product, or a trader that no longer sells to consumers, the file should state the baseline year and show the improvement is significant and recent.

  • Identify the comparator by product, trader, market, and function served.
  • Use the same or equivalent methods, data quality, value-chain stages, impact categories, allocation rules, and assumptions on each side.
  • Record the baseline year where the claim is an improvement claim against an earlier product or trader.
  • Do not publish a comparison if material impact categories, life-cycle stages, or assumptions differ in a way that makes the comparison unfair or misleading.
Citations
Recommended next step

Turn Green Claims categories into an approval workflow

Use this claim-category FAQ to classify environmental copy, assign the evidence owner, and check substantiation before product, marketing, sustainability, or legal teams approve publication.

Question 4

How do product claims differ from company or trader claims?

Product claims need evidence for the specific good or service and the life-cycle stages that matter to that claim. If the use phase is one of the most relevant life-cycle stages, the claim should tell consumers how to use the product to achieve the stated environmental performance.

Trader or company claims need evidence for the activities covered by the wording. A company-level claim cannot borrow a narrow product improvement unless the claim clearly limits itself to that product, activity, site, business line, or environmental aspect. Product Environmental Footprint and Organisation Environmental Footprint methods are relevant because they are life-cycle methods for products and organisations, respectively.

  • For product claims, retain product composition, process, supplier, emissions, use-phase, end-of-life, and product-category evidence relevant to the exact benefit.
  • For trader claims, retain activity-boundary evidence, organisational data, value-chain assumptions, and exclusions for business units or operations outside the claim.
  • Do not turn one product attribute into a whole-product or whole-company claim unless the broader assessment supports that broader message.
  • Use PEF, OEF, PEF category rules, OEF sector rules, ecolabel criteria, or other recognised methods where they fit the product, sector, and claim.
Citations
Question 5

What changes when the claim is an environmental label?

An environmental label is not just a short claim in a logo. The proposal treats labels as claims awarded under environmental labelling schemes, with scheme-level evidence and governance requirements in addition to claim substantiation.

The scheme owner should be able to show transparent ownership, decision-making bodies, objectives, monitoring procedures, proportionate joining conditions, expert and stakeholder input for criteria, complaint and dispute handling, and non-compliance procedures. The label should also be verified against the relevant substantiation, communication, and scheme requirements unless an applicable exemption or simplified route applies.

  • Retain the scheme rules, criteria, methodology, scope, ownership, decision-making process, monitoring process, and non-compliance process.
  • Confirm whether the label is an existing Union label, a recognised national or regional EN ISO 14024 type I ecolabel, a public scheme, or a private scheme.
  • For new schemes, keep the rationale, scope, added-value evidence, draft criteria, methodology, expected market effects, and governance documents.
  • Do not display a trust mark, quality mark, or environmental label unless the product, process, or trader has the required authorisation and meets the scheme criteria.
Citations
Question 6

What evidence do carbon, offset, and climate claims need?

Climate claims need the normal explicit-claim file and a separate climate evidence file. Product-level claims that a product has a neutral, reduced, or positive greenhouse-gas impact based on offsetting are a specific red flag: the Council text describes those product claims as prohibited under Directive 2024/825 when they rely on offsets outside the product value chain.

For trader climate claims using carbon credits, the evidence should separate the trader's greenhouse-gas emissions and reductions from any credits. It should identify the quantity of credits in tCO2e, the period, whether credits are reductions or removals, the scheme, registry, verification and certification route, and, for offset claims, the percentage of total greenhouse-gas emissions balanced out by credits.

  • Separate actual emissions and reductions from carbon credits, offsets, removals, and contribution claims.
  • Keep the greenhouse-gas inventory boundary, time period, scopes covered, calculation method, emission factors, source data, and assurance or verification record.
  • For credits, retain quantity in tCO2e, reduction-or-removal classification, permanence or temporary status where relevant, scheme, registry, certificate, serial or cancellation evidence, and double-counting controls.
  • For future climate claims, retain the time-bound commitment, pathway, value-chain actions, monitoring process, and evidence that the claim does not rely on offsets as a substitute for own-operation and value-chain reductions.
Citations
Question 7

What should the evidence file contain for every category?

Every category needs a claim register entry before publication. The entry should identify the exact wording, medium, market, product or trader boundary, category, owner, evidence method, source data, consumer-facing support, verification route, and review trigger.

The evidence file should be strong enough for a reviewer to tell whether the claim is specific, accurate, significant, current, not misleading by omission, and not broader than the data. It should also preserve the public explanation consumers will see, because Green Claims communication rules focus on both substantiation and how the substantiated claim is communicated.

  • Claim text and category: explicit, generic, comparative, product, trader, label, climate, offset, or mixed.
  • Scope and boundary: product, part, aspect, life-cycle stage, trader activity, site, value-chain segment, or scheme criteria.
  • Substantiation: scientific evidence, methods, standards, calculations, primary data, representative secondary data, assumptions, limitations, and trade-offs.
  • Communication: consumer summary, web link or QR destination, standards used, studies or calculations, verifier contact where applicable, and climate-credit disclosures where applicable.
  • Governance: approver, verifier or scheme owner, certificate or Specific Technical Documentation route where relevant, change triggers, review log, and withdrawal path for inaccurate claims.
Citations
Primary sources

References and citations

eur-lex.europa.eu
Referenced sections
  • Supports the core evidence fields for substantiation, communication, review, and verification of explicit environmental claims.
"underlying studies or calculations"
commission.europa.eu
Referenced sections
  • Supports retaining documentation for a reasonable period and keeping scientific evidence ready for competent bodies if a claim is challenged.
"retained by the company making the claim"
data.consilium.europa.eu
Referenced sections
  • Supports verification, certificates of conformity, Specific Technical Documentation, and review of substantiation when circumstances affect claim accuracy.
"reviewed and updated accordingly"
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