FAQEUData Act

EU Data Act Functional Equivalence FAQ

Functional equivalence is a Data Act cloud-switching concept, not a promise that two services will behave identically.

This FAQ helps separate IaaS functional-equivalence support from broader PaaS, SaaS, export, interface, interoperability, contract, and evidence duties.

Author
Sorena AI
Published
May 6, 2026
Updated
Jul 25, 2026
Questions
12

Structured answer sets in this page tree.

Primary sources
3

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 6, 2026
Updated Jul 25, 2026
Overview

under the EU Data Act means helping an customer re-establish a minimum level of functionality after switching to another service of the same type. It does not require identical services or make the source provider responsible for rebuilding the workload in the destination environment. The switching rules have applied since 12 September 2025.

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Question 1

What does functional equivalence actually mean under the EU Data Act cloud-switching rules?

Under the Data Act, means re-establishing a minimum level of functionality after a customer switches to a new data processing service of the . The comparison is based on the customer's and , and it looks at whether the destination service delivers a materially comparable outcome for the same input and for shared contractual features.

The definition does not promise identical performance, identical configuration, or a full replica of the old environment. Teams should frame as a switching outcome to support, not as a warranty that every workload, integration, latency profile, or provider-specific feature will carry across unchanged.

  • Compare the source and destination services only for the and shared features supplied under the contract.
  • Base the assessment on and , not on provider-owned assets, protected trade secrets, or destination-provider architecture.
  • Avoid customer-facing promises such as seamless identical operation unless the specific migration plan and service pair support that claim.
Citations
Regulation (EU) 2023/2854 (Data Act)

Article 2(37) defines functional equivalence by reference to minimum functionality, exportable data, digital assets, same service type, and materially comparable outcomes.

Question 2

Which cloud services have the functional-equivalence duty under the Data Act?

Article 30(1) applies the functional-equivalence duty to providers whose service is limited to scalable and elastic infrastructural resources such as servers, networks, and the virtual resources needed to operate them, without access to the operating services, software, and applications deployed on that infrastructure. The Commission FAQ describes this as .

and providers remain covered by Chapter VI when they meet the definition of a data processing service, but Article 30 gives them different duties. They must make open interfaces available to customers and destination providers. Compatibility with a referenced harmonised standard or common specification becomes mandatory at least 12 months after the reference is published in the central Union repository. Until a relevant reference is published, Article 30(5) requires a structured, commonly used, machine-readable export for a same-service-type switch at the customer's request.

  • Treat as an switching issue unless the source for the service says otherwise.
  • For or , focus the page, contract, and support workflow on open interfaces, machine-readable exports, and standards compatibility rather than functional-equivalence guarantees.
  • Check whether a custom-built service or limited testing service falls under the specific regime in Article 31 before applying the full Chapter VI workflow.
Citations
Regulation (EU) 2023/2854 (Data Act)

Article 30 separates IaaS functional-equivalence facilitation from the open-interface, standards, and export obligations for other data processing services.

Question 3

What result should a customer be able to expect after switching under the Data Act?

For an in-scope switch, the customer should be supported toward using a destination service of the with materially comparable outcomes for the same input and for shared contractual features. The Data Act does not say the source provider must make the destination service identical, rebuild the workload for the customer, or control the destination provider's environment.

A useful switching plan therefore states the target outcome in operational terms: which workloads, configurations, data categories, access rights, security settings, machine images, containers, or other will be exported or documented; which destination features are shared; and which differences remain outside the source provider's control.

  • Define acceptance criteria around shared features and comparable outcomes, not around perfect parity.
  • Identify customer tasks and destination-provider tasks separately from source-provider tasks.
  • Document known risks to business continuity and any technical limitations before the transition starts.
Citations
Question 4

What must the source provider provide to support functional equivalence under the Data Act?

For , the source provider must take reasonable measures within its power. Article 30 describes the support as capabilities, adequate information, documentation, technical support, and, where appropriate, necessary tools.

The provider's switching contract and public information should also tell customers how switching and porting work, which methods and formats are available, what restrictions or technical limitations are known, and where to find the provider's register of data structures, formats, standards, and open interoperability specifications for .

The contract may set a notice period of no more than two months, followed by a maximum of 30 calendar days and at least 30 calendar days for retrieval. If 30 days is technically infeasible, the provider must notify and justify that conclusion within 14 working days of the request and may specify an alternative transition period of no more than seven months. The customer may extend the transition once for a period it considers more appropriate.

  • Maintain a switching runbook that lists export methods, supported formats, known limitations, support channels, and escalation routes.
  • Keep an online register for exportable-data structures, formats, relevant standards, and open interoperability specifications.
  • Make clear which support is included in the Data Act switching obligation and which additional transition services are separately requested by the customer.
  • Record the request date, notice end, transition end, retrieval end, any 14-working-day infeasibility notice, the justified alternative period, and any customer extension.
Citations
Regulation (EU) 2023/2854 (Data Act)

Articles 25, 26 and 30 ground the transition timing, provider information, register, documentation, technical support, and tooling needed for switching.

European Commission - Data Act FAQs v1.4

FAQ 53 explains digital assets as elements customers need to use their data in the new provider environment, such as configuration, security, access, virtual machines, and containers.

Question 5

What data and digital assets matter for the assessment under the Data Act?

The switching file should distinguish from and from material that the Data Act does not require the provider to disclose or transfer. Exportable data covers input and output data, including metadata generated or co-generated by the customer's use of the service, but excludes provider or third-party intellectual property and trade secrets.

are broader practical enablers for using the customer's data in a new environment. The Commission FAQ gives examples such as configuration settings, security and access-control metadata, applications, virtual machines, and containers where the customer has an independent right to use them.

  • List separately from provider-owned assets, third-party assets, trade secrets, and security-sensitive material.
  • List needed for the new environment, including configuration, access-control, virtualisation, and workload packaging items where applicable.
  • For each exclusion, record why the exclusion does not impede or delay the switching process.
Citations
Question 6

How do interoperability duties connect to functional equivalence under the Data Act?

For and , the Data Act requires providers to make open interfaces available free of charge, to an equal extent, to all customers and the concerned destination providers. It also requires sufficient information for software-to-software communication. Compatibility duties depend on publication of the relevant harmonised standard or common specification in the central Union repository and the 12-month period in Article 30(3). Where no relevant reference has been published, Article 30(5) supplies the machine-readable export rule for same-service-type switching.

For , interoperability standards and open specifications can also help customers reach , but they do not turn the source provider into the operator of the destination environment. The standardisation route should be tracked as a dependency because the Data Act ties some compatibility duties to publication in the central Union standards repository.

  • Track whether relevant common specifications or harmonised standards have been published for the service type.
  • For non- services, align interfaces, export formats, and register entries with the applicable standards timeline.
  • For , use interoperability work to support comparable outcomes while preserving the limits on source-provider responsibility.
Citations
Question 7

What limits should contracts and help-center copy state clearly under the Data Act?

Functional-equivalence wording should not imply unlimited responsibility. The Data Act limits the source provider's technical obligations to the services, contracts, and commercial practices it provides. It also says providers are not required to develop new technologies or services, disclose or transfer protected intellectual property or trade secrets, or compromise security and service integrity.

The customer-facing explanation should also separate included switching assistance from optional additional services. A customer may request additional support beyond the provider's Data Act switching obligations, but that should be described and priced as an additional service agreed in advance rather than hidden inside the mandatory switching process.

  • State that is limited to the source provider's own service environment and reasonable measures within its power.
  • Do not promise transfer of protected intellectual property, trade secrets, or security-sensitive assets.
  • Separate mandatory switching support from separately requested migration, re-architecture, optimisation, or managed transition work.
Citations
Regulation (EU) 2023/2854 (Data Act)

Articles 24, 29, and 30 limit source-provider responsibility, protect IP, trade secrets, security, and distinguish additional services from switching obligations.

Question 8

Which records should teams keep to justify an EU Data Act functional-equivalence decision later?

For , the Data Act record should identify the source clause, Commission guidance, actor role, dataset, request or contract trigger, and the owner who approved the interpretation.

Keep the cited external URL, decision date, reviewer, unresolved assumptions, and implementation artifact together so the answer remains auditable.

  • Map the decision to the Data Act provision or Commission guidance relied on for the switching assessment.
  • Record the service type, shared features, , , and any excluded items that affect the outcome.
  • Store the approval trail, implementation artifact, and review trigger in one evidence file so the decision can be revisited if the service or standards change.
Question 10

How does the EU Data Act distinguish functional equivalence for IaaS from a plain export for SaaS?

The functional-equivalence duty centres on , where the source provider must take reasonable measures so the customer can re-establish a minimum level of functionality on a same-type destination service. and providers do not owe that outcome. They must provide the open interfaces required by Article 30(2), meet the compatibility duty after the Article 30(3) trigger, and provide the Article 30(5) export when no relevant repository reference has been published.

Teams should classify the service before promising an outcome, because expecting from a provider, or accepting only a raw export from an provider, both misread the Regulation.

  • Apply the functional-equivalence duty to ; apply the open-interface, triggered compatibility, and fallback export duties to and .
  • Classify the service type before setting customer expectations about the switching outcome.
Question 11

What reasonable measures must a source provider take to support EU Data Act functional equivalence?

Under the Data Act, the source provider must offer reasonable assistance, exercise due care to maintain business continuity, provide capabilities and information to support the switch, and keep a high level of security during transfer and retrieval. The duty is about enabling the customer to reach a comparable outcome, not rebuilding the destination environment.

The measures should be scoped to the provider's own service and contractual features, with any work beyond that treated as a separately agreed additional service rather than part of the mandatory switching support.

  • Provide assistance, continuity care, and security during the transfer and retrieval window.
  • Scope the duty to the provider's own service and price anything beyond it as an additional service.
Question 12

When can a source provider decline a functional-equivalence request under the EU Data Act limits?

Under the Data Act, a source provider is not required to develop new technologies or services, disclose or transfer protected intellectual property or third-party trade secrets, or compromise the security and integrity of its service to deliver . These are genuine limits rather than excuses to avoid the switching duty.

A defensible decline points to one of those specific limits for the requested step, while still delivering the export, assistance, and continuity measures the Regulation requires for everything else.

  • Decline only where a request would require new development, IP or trade-secret transfer, or a security compromise.
  • Still deliver the export, assistance, and continuity duties for the parts of the switch not affected by the limit.
Primary sources

References and citations

digital-strategy.ec.europa.eu
Referenced sections
  • Commission explainer states that interoperability between data processing services is essential for customers to benefit from easier switching.
eur-lex.europa.eu
Referenced sections
  • Articles 24, 29, and 30 limit source-provider responsibility, protect IP, trade secrets, security, and distinguish additional services from switching obligations.
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