FAQEU Data ActB2G exceptional need

EU Data Act B2G Compensation and Costs FAQ

When a public authority can ask a data holder for Data Act B2G data, compensation depends on whether the request is for a public emergency or another exceptional need.

Use this FAQ to separate free emergency responses, fair compensation for non-emergency requests, cost evidence, confidentiality safeguards, and complaint records.

Author
Sorena AI
Published
May 6, 2026
Updated
May 25, 2026
Questions
12

Structured answer sets in this page tree.

Primary sources
3

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 6, 2026
Updated May 25, 2026
Overview

Chapter V of the EU Data Act lets public sector bodies, the Commission, the European Central Bank, and Union bodies request data from legal-person data holders only where an exceptional need is demonstrated. This FAQ focuses on the cost question: when the response must be free, when fair compensation may be claimed, which cost categories are supportable, and what records should show the calculation.

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12 of 12 questions
Question 1

Can a data holder charge for a Data Act B2G request during a public emergency?

The Data Act context is the starting point for this answer. For a public-emergency request under Article 15(1)(a), data holders other than microenterprises and small enterprises must make the necessary data available free of charge. If the data holder asks, the receiving public sector body, Commission, European Central Bank, or Union body must provide public acknowledgement.

The emergency route is narrow. The requester must show that the requested data is necessary to respond to the public emergency and cannot be obtained by alternative means in a timely and effective manner under equivalent conditions. A data holder should therefore classify the request before discussing any fee.

  • Record whether the request cites Article 15(1)(a) public-emergency response.
  • Do not invoice ordinary technical, export, or handling costs for a qualifying public-emergency request if the data holder is not a microenterprise or small enterprise.
  • If acknowledgement is requested instead of compensation, keep the acknowledgement request and the public body's response in the request file.
Citations
Regulation (EU) 2023/2854 (Data Act)

Articles 15 and 20 set the public-emergency trigger and require covered data holders to provide emergency-response data free of charge, with public acknowledgement on request.

Question 2

When can fair compensation be claimed for a non-emergency Data Act B2G request?

The Data Act context is the starting point for this answer. For non-emergency exceptional-need requests under Article 15(1)(b), a data holder is entitled to fair compensation for making data available. That route applies only to non-personal data and only where the requesting body acts on a legal public-interest task, identifies specific missing data, and has exhausted other means to obtain it.

The request should not be treated as a shortcut around normal procurement. The Data Act text lists prior market purchase at market rates, existing data-availability obligations, and new legislative measures as examples of means that may need to be exhausted before Article 15(1)(b) is used.

  • Check whether the request is non-emergency Article 15(1)(b), not public-emergency Article 15(1)(a).
  • Confirm the request is limited to non-personal data and states the legal public-interest task.
  • Keep evidence that the public body explained why other routes to the same data were unavailable or insufficient.
Citations
European Commission Data Act FAQ

The Commission FAQ explains that non-emergency Chapter V access should not displace market purchase where data can be bought at market rates.

Recommended next step

Prepare a Data Act B2G compensation file

Build a request file that separates public-emergency and non-emergency exceptional-need requests, documents eligible costs, and records confidentiality safeguards before the next public-sector request arrives.

Question 3

Which costs can be included in fair compensation for a non-emergency exceptional-need request under the Data Act?

The Data Act context is the starting point for this answer. Article 20 says fair compensation covers the technical and organisational costs incurred to comply with the request and a reasonable margin. The text specifically mentions costs of anonymisation, pseudonymisation, aggregation, and technical adaptation where they apply.

The cost file should therefore show the request-specific work needed to make the data available, not a general price list for the value of the dataset. If the public body asks, the data holder must provide information on the basis for the calculation of costs and the reasonable margin.

  • Separate data extraction, formatting, secure transfer, anonymisation, pseudonymisation, aggregation, and technical-adaptation effort.
  • Do not include unsupported penalty amounts, speculative damages, or fees for data value unless the cited basis supports them.
  • Keep enough calculation detail for the public body to assess the cost basis and margin.
Citations
Question 4

Are microenterprises and small enterprises treated differently for Data Act B2G compensation?

The Data Act context is the starting point for this answer. Yes. Article 20(1) says data holders other than microenterprises and small enterprises must make public-emergency data available free of charge, while Article 20(3) says the fair-compensation rule also applies where a microenterprise or small enterprise claims compensation.

For non-emergency requests, Article 15(2) removes the Chapter V obligation for microenterprises and small enterprises entirely. A request file should therefore record the holder's size status before any compensation discussion.

  • Record whether the data holder is a microenterprise, small enterprise, or neither.
  • For a public-emergency request, check whether the free-of-charge rule or the micro/small-enterprise rule applies before quoting any fee.
  • If a microenterprise or small enterprise does claim compensation, use Article 20 cost categories instead of a flat fee.
Citations
Regulation (EU) 2023/2854 (Data Act)

Article 15(2) excludes microenterprises and small enterprises from Article 15(1)(b), while Article 20(1) and 20(3) distinguish compensation treatment for public-emergency requests.

European Commission - Data Act explained

The Commission's summary table shows that micro and small companies are exempt from the non-emergency obligation and that their emergency compensation is limited to technical and organisational costs.

Question 5

Is compensation available for non-emergency requests used to produce official statistics under the Data Act?

The Data Act context is the starting point for this answer. Article 20(4) says data holders are not entitled to compensation for an Article 15(1)(b) request where the specific task is producing official statistics and national law does not allow the purchase of the data.

That carveout is narrow. The request file should show both the official-statistics purpose and the national-law position on purchase before the compensation answer is closed.

  • Ask the requester to identify whether the task is production of official statistics.
  • Record any statement that national law does not allow purchase of the requested data.
  • Do not extend the official-statistics carveout to other public-interest analytics without support in the request.
Citations
Question 6

How do confidentiality, trade secrets, and personal data affect the cost response under the Data Act?

The Data Act context is the starting point for this answer. The request must respect the data holder's legitimate aims, including trade-secret protection and the cost and effort required to make data available. If trade secrets must be disclosed, Article 19 limits disclosure to what is strictly necessary and requires the data holder or trade-secret holder to identify protected data, including relevant metadata.

Confidentiality and data-protection work can affect the cost calculation when it is needed to comply with a non-emergency request. For example, Article 20 expressly allows costs for anonymisation, pseudonymisation, aggregation, and technical adaptation where applicable. The same controls should also be documented for emergency requests even where the response is free of charge.

  • Identify trade secrets before disclosure and record the technical or organisational confidentiality measures requested or agreed.
  • For personal data in a public-emergency request, record whether anonymisation is possible and, if not, what pseudonymisation and safeguards are required.
  • Tie confidentiality, anonymisation, pseudonymisation, aggregation, or technical-adaptation costs to the request facts rather than using a generic surcharge.
Citations
Question 7

What records should a data holder keep for Data Act B2G compensation and cost disputes?

The Data Act context is the starting point for this answer. Keep a request file that lets a later reviewer reconstruct the classification and calculation without relying on chat history. The file should include the written request, the Article 15 route, requester identity, data scope, purpose, duration, erasure expectation, sharing recipients, delivery deadline, the data holder's response, and the compensation calculation or free-of-charge rationale.

Article 18 allows a data holder to decline or seek modification without undue delay, with a five-working-day outside limit for public-emergency requests and a 30-working-day outside limit for other exceptional-need requests. Article 20 also gives the receiving body a complaint route to the competent authority if it disagrees with the compensation level.

  • Keep the written request and evidence that it met, or failed to meet, the Article 17 request conditions.
  • Keep any decline, modification request, duplicate-request evidence, delivery record, erasure notice, and confidentiality measures.
  • For compensation disputes, keep the amount requested, cost basis, reasonable-margin explanation, public body's questions, and any competent-authority complaint correspondence.
Citations
Regulation (EU) 2023/2854 (Data Act)

Articles 17, 18, 19, 20, and 21 support the recommended records for request content, response timing, erasure, onward sharing, and compensation disputes.

European Commission Data Act FAQ

The Commission FAQ identifies practical checks for whether a Chapter V request is justified and lawful, including requester identity, scope, purpose, proportionality, and notifications.

Question 8

What is the main mistake to avoid when responding to a Data Act B2G compensation request?

The Data Act context is the starting point for this answer. The main mistake is quoting a fee before classifying the request. The compensation answer changes depending on whether the request is for public-emergency response, another non-emergency exceptional need, official statistics, or a micro or small enterprise scenario.

A useful response letter should state the request type, the data scope, whether compensation is unavailable or claimed, the cost basis if compensation is claimed, the confidentiality and personal-data safeguards, and the records the data holder will retain. It should not include unsupported penalty amounts or invented fee thresholds.

  • Classify the Article 15 route before discussing price.
  • Explain any claimed compensation through Article 20 cost categories and a request-specific calculation.
  • Escalate unclear or disputed requests through the competent-authority complaint route rather than inventing a fee or refusal basis.
Citations
Regulation (EU) 2023/2854 (Data Act)

Chapter V provides different rules for emergency requests, non-emergency exceptional need, small-business status, official statistics, and compensation disputes.

Question 9

What Data Act source evidence should teams keep for the B2G Compensation And Costs FAQ decision?

The Data Act source evidence should make the decision auditable later. Keep the legal basis for the request, the route under Article 15, the cost basis under Article 20, any confidentiality measures under Article 19, and the complaint route under Articles 18 and 20 together with the final decision.

That record should be specific enough that a reviewer can see why the response was free, why compensation was limited to technical and organisational costs, or why a request was declined or modified.

  • Map the request to the exact Article 15 category and keep the cited Data Act source URL in the file.
  • Store the requester, data holder, purpose, deadline, cost breakdown, and any acknowledgement or complaint correspondence.
  • Keep the confidentiality or anonymisation measures that were applied so the compensation basis is tied to the actual work performed.
Question 10

How should teams assign ownership for Data Act B2G Compensation And Costs implementation work?

The team should assign one accountable owner who can coordinate legal, procurement, security, and data teams for a Chapter V request. The Data Act asks the request to be handled in a specific, transparent, and proportionate way, so someone has to own the file from intake to closure.

That owner should be responsible for ensuring the request is logged, the compensation route is checked against Article 20, and any competence issues are escalated to the competent authority or data coordinator where needed.

  • Assign one owner for each request file and note the teams consulted on legal, technical, and confidentiality issues.
  • Keep the request log, evidence bundle, and response draft together so the calculation can be reproduced later.
  • Use the competent authority or data coordinator route for unresolved lawfulness or compensation disputes.
Question 11

Which Data Act implementation evidence makes the B2G Compensation And Costs answer usable later?

For Data Act B2G compensation and costs, the most useful evidence is the material that shows why the request met Chapter V and how the compensation number was built. That includes the written request, the Article 15 classification, the Article 20 cost breakdown, and any confidentiality or anonymisation steps.

The file should also preserve the public body's acknowledgement request, any modification or decline notice, and any complaint or authority correspondence, so a later reviewer can understand the full decision path.

  • Keep source URLs, request dates, requester identity, and the legal basis cited in the file.
  • Store the cost workpapers that support extraction, formatting, transfer, anonymisation, pseudonymisation, aggregation, or technical adaptation.
  • Retain any acknowledgement, refusal, modification, or complaint correspondence with the competent authority.
Question 12

When should the Data Act B2G Compensation And Costs FAQ answer be reviewed again by the team?

The Data Act answer should be reviewed whenever the request route changes, the team learns new facts about the data holder's size or control over the data, or the public body starts asking for a different data scope or purpose. The same applies if national law changes the ability to purchase data for official statistics or if the request involves new confidentiality or personal-data constraints.

The team should also revisit the answer after any actual Chapter V request, because the Data Act requires the file to be specific to the request, the compensable work, and the applicable deadline and complaint path.

  • Review after any change in request type, holder size, data scope, or legal basis.
  • Re-check the answer when national law, complaint handling, or acknowledgement practice changes.
  • Set a review trigger tied to the next Chapter V request so the file stays current.
Primary sources

References and citations

digital-strategy.ec.europa.eu
Referenced sections
  • The Commission explainer frames Chapter V as exceptional-need access and distinguishes emergency from non-emergency requests.
ec.europa.eu
Referenced sections
  • The Commission FAQ identifies practical checks for whether a Chapter V request is justified and lawful, including requester identity, scope, purpose, proportionality, and notifications.
eur-lex.europa.eu
Referenced sections
  • Chapter V provides different rules for emergency requests, non-emergency exceptional need, small-business status, official statistics, and compensation disputes.
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