Artifact GuideBrazilIncident Workflow

Brazil LGPD Incident Workflow

Confirm whether personal data was affected, record when the learned that fact, and assess whether the incident may cause relevant risk or damage.

When the reporting threshold is met, the must notify the ANPD and affected data subjects within three business days, unless sector-specific law sets another period.

Author
Sorena AI
Published
May 9, 2026
Updated
Oct 15, 2026
Overview

Use this workflow to handle a Brazil LGPD from the first alert through risk assessment, ANPD and data-subject notices, mitigation, supplementation, and final records.

Section 1

How should a Brazil LGPD incident workflow run?

Open the privacy incident workflow when an event may have affected the confidentiality, integrity, availability, or authenticity of personal data. A vulnerability with no confirmed adverse event is not itself an incident, and an event involving only effectively anonymized data does not require an LGPD incident notice. Preserve logs and evidence while security contains the event.

The notification test has three cumulative parts: the incident is confirmed, it involves personal data subject to the LGPD, and it may cause relevant risk or damage to data subjects. Assess the processing context, categories and number of people, nature and amount of data, possible material, moral, or reputational harm, effective protection such as encryption, mitigation already completed, large-scale effects, sensitive data, and vulnerable groups.

Treat compromise of authentication credentials, financial or payment data, protected secrets, sensitive data, or data about children and other vulnerable people as a strong risk indicator, especially at scale or where fraud, identity theft, discrimination, physical harm, or denial of a service is plausible. The category alone does not replace the case-specific threshold assessment; record how exposure, protection, duration, recoverability, and completed mitigation change the likely harm.

The owns the reportability decision and notifications. An must inform the controller without unjustified delay and supply the information needed for the assessment and notices. Contractual escalation periods should be short enough for the controller to meet the legal clock.

  • Record occurrence, detection, notice, and -knowledge times separately; do not reconstruct the clock after the decision.
  • Contain the event without destroying evidence, identify affected systems and data flows, and preserve the reasoning behind every scope estimate.
  • Issue a documented no-notify decision when the cumulative threshold is not met, with a named approver and facts that would reopen the assessment.
  • If the threshold is met, prepare ANPD and data-subject notices in parallel with containment and remediation.
Section 2

What happens once the incident is reportable?

Notify the ANPD and affected data subjects within three business days from the 's knowledge that the incident affected personal data, unless specific legislation sets another period. Resolution 2/2022 gives qualifying small processing agents double time under the incident regulation. A team should confirm that status before relying on the extension.

If complete information is unavailable, submit a justified preliminary ANPD communication and supplement it within 20 business days from that communication, or 40 business days for qualifying small processing agents under Article 6(8). A preliminary filing does not complete the Article 48 duty. Data-subject notices should be direct, individual, in simple language, and sent through a customary channel where possible; indirect public notice is exceptional and must be justified.

  • ANPD filing: and identities, incident description, affected data and people, occurrence and knowledge dates, risks, security measures, mitigation, notices, delay reason, and contact details.
  • Data-subject notice: affected data categories, relevant protection measures, likely impacts, delay reason if late, mitigation already taken or planned, knowledge date, and a contact route including the encarregado when applicable.
  • Supplement tracker: unknown fact, owner, investigation step, expected date, applicable 20- or 40-business-day due date, same-process filing reference, and final submission proof.
  • Where direct individual notice is infeasible or affected people cannot be identified, publish the required information through available channels within the applicable notice period and keep it prominently accessible for at least three months. For both individual and public notice, submit a declaration to the ANPD process describing the notice channels within three business days after the data-subject notice deadline, as required by Article 9(4).
  • Parallel duties: record any sector regulator, contractual, law-enforcement, insurer, or cross-border notification separately; an ANPD filing does not replace another applicable duty.
Section 3

What evidence closes the workflow?

Resolution 15/2024 requires the to keep a record of security incidents involving personal data, including incidents that were not communicated, for at least five years from registration, unless another duty requires longer retention. Article 10(2) provides an exception for Article 23 public bodies that follow applicable permanent-record archival rules. The record should let a reviewer reproduce the threshold decision, clock calculation, notices, mitigation, and follow-up without relying on memory.

Close the incident only after containment and recovery are verified, required communications and supplements are complete, corrective actions have owners and dates, and the records whether the RIPD, processing inventory, contracts, security measures, retention rules, or data-subject guidance must change.

  • Retain the incident chronology, evidence sources, affected-data analysis, risk assessment, reportability decision, approvals, notices, delivery proof, ANPD protocol, supplements, and remediation evidence.
  • Record why encryption, anonymization, containment, or another control did or did not reduce relevant risk; naming a control is not enough.
  • For a non-reportable event, retain the missing threshold element, supporting facts, approver, and reopening trigger. For a reportable event, retain the three-business-day calculation from knowledge and explain any delay.
  • Test the escalation path and notice templates after material system, vendor, or contact-channel changes.
  • Reopen the assessment if later forensics expand the people, data, duration, or harm involved.
Primary sources

References and citations

gov.br3 citations
Referenced sections
  • Current reporting test, timing, operator escalation, filing stages, data-subject notice content, and recordkeeping guidance.
  • Current ANPD guidance for the cumulative reporting test, risk factors, controller and operator roles, notice timing, and notice content.
  • Current ANPD guidance and Resolution 15/2024 summary, including the five-year incident-record requirement and reassessment process.
planalto.gov.br3 citations
Referenced sections
  • Binding basis for the controller's duty to communicate incidents that may cause relevant risk or damage.
  • Article 48 assigns the communication duty to the controller and identifies the minimum statutory subject matter.
  • Articles 46-49 support security measures, continuing security obligations, incident communication, and system design.
gov.br2 citations
Referenced sections
  • Differentiated incident-notification period for qualifying small processing agents.
  • Article 14, as amended by Resolution 15/2024, provides the differentiated incident-notification period for qualifying small processing agents.
in.gov.br2 citations
Referenced sections
  • Binding incident-communication regulation for reportability, roles, timing, notice content, staged filing, and five-year records.
  • Binding regulation for the reportability test, controller and operator duties, three-business-day notices, staged communication, and incident records.
gov.br
Referenced sections
  • Current ANPD instructions for the three-business-day period, preliminary and complementary filings, and direct data-subject communication.
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