How should teams review the complete choice flow?
Review every interface used to obtain CCPA consent or let a consumer exercise a right. The regulations require easy-to-understand communications, plain and straightforward language, and so the interface does not impair the consumer's ability to select the more privacy-protective option.
Intent is not the test. An interface can be a because of its effect even if no one designed it to mislead. Consent gathered through that interface does not satisfy the CCPA.
- Compare font size, color, contrast, placement, labels, and defaults for each pair of choices.
- Count the screens, clicks, and time required for each path; the privacy-protective path should not be longer or harder.
- Use specific labels such as "Decline All" instead of ambiguous controls such as "More Options" when an equivalent accept choice is immediate.
- Do not use double negatives, unrelated bundled terms, repeated prompts, or a default enrollment in a financial incentive.
- Test withdrawal, opt-out, and account settings as well as the initial consent screen.
Citations (2)
- CPPA Enforcement Advisory No. 2024-02: Avoiding Dark Patterns
Explains that dark patterns are judged by their effect and emphasizes clear language and symmetrical choices.
- CPPA CCPA Regulations effective January 1, 2026
Section 7004 sets design standards for CCPA request methods and consent, including plain language, symmetry, and limits on manipulative choice architecture.