DSAR Workflow decisions under the US CCPA should be written in operational language: who is in scope, what must happen, what evidence proves it, and when escalation is needed.
This guide converts official requirements for requests to delete, correct, know, opt-out of sale/sharing, limit the use and disclosure of sensitive personal information, and access or opt-out of ADMT into scope, evidence, ownership, and review decisions for practical implementation, supporting implementation planning and should be validated against jurisdiction-specific legal, contractual, and policy requirements before implementation.
This page maps US CCPA obligations for delete, correct, know, opt-out of sale/sharing, limit-use, and ADMT request handling to trigger conditions, accountable owners, required deadlines, evidence records, and review paths that product, legal, privacy, security, and compliance teams can apply.
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Section 1
How should a DSAR Workflow run under the US CCPA?
Run the workflow as California privacy operations by routing each request type to the right intake path, verifying the consumer when required, checking the applicable response deadline, coordinating any deletion, correction, disclosure, opt-out, or limit action across service providers and contractors, and recording the evidence and review needed to show the request was handled correctly.
Capture the request, product, role, data flow, jurisdiction, and deadline.
Check the source-linked rule and route exceptions before implementation.
Record the action taken, owner, reviewer, evidence location, and next review date.
Keep a plain-language output that support, product, legal, security, and compliance teams can all understand.
How should teams review and improve the DSAR Workflow?
Review the workflow after CPPA updates, ad-tech changes, new collection points, vendor changes, consumer complaints, enforcement advisories, or material product changes.
Track recurring exception categories and update intake questions.
Remove fields that never affect the decision.
Add fields when reviews show missing source evidence or unclear ownership.
Confirm the public page content and source-linked guidance stay aligned after each workflow update.
California Attorney General guidance supports CCPA consumer-request verification, limited use of verification data, and 45-calendar-day response tracking.
"If the business asks for personal information to verify your identity, it can only use that information for this verification purpose."