Compliance CalendarSingaporePDPA

Singapore PDPA deadlines and compliance calendar

Use this calendar to track PDPA timing windows that implementation teams can actually schedule: breach assessment, PDPC notification, affected-individual notification, DNC Registry checks, access and correction requests, and recurring privacy programme review.

The dates and time windows below are limited to facts supported by PDPC, DNC Registry, and Singapore Statutes Online grounding material.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
4

Structured answer sets in this page tree.

Primary sources
7

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

Track PDPA milestone windows tied to obligation outcomes, owners, and required evidence.

Section 1

Breach response clocks to open immediately

Open a breach calendar entry when the organisation has credible grounds to believe that a data breach has occurred, including where a data intermediary reports the breach. The assessment owner should document containment, facts established, data affected, likely harm, number of affected individuals, and the notifiability decision.

The assessment should be completed within 30 calendar days. If the organisation cannot complete the assessment within that period, the file should contain an explanation for the time taken or required.

  • Trigger: credible grounds to believe that a data breach has occurred.
  • Assessment window: assess whether the breach is notifiable within 30 calendar days.
  • PDPC notification: if the breach is notifiable, notify the PDPC as soon as practicable and no later than three calendar days after determining notifiability.
  • Day-count rule: the first day of the three-day PDPC notification period starts on the day after the organisation determines that the breach is notifiable.
  • Affected individuals: where notification is required, notify them as soon as practicable, at the same time as or after notifying the PDPC.
  • Evidence to keep: breach log, containment record, assessment chronology, notifiability rationale, notification submission, late-notification reasons if applicable, and affected-individual communication plan.
Section 2

DNC Registry campaign checks and validity windows

Open a DNC calendar entry before a telemarketing campaign sends specified messages to Singapore telephone numbers, unless the campaign has clear and unambiguous consent in evidential form or another grounded exception applies.

DNC Registry results are not evergreen. Campaign operations should treat the result date as a hard expiry control and re-check before continuing telemarketing after the validity period lapses.

  • Trigger: planned voice call, text message, or fax telemarketing campaign to Singapore telephone numbers.
  • Register coverage: check the relevant No Voice Call, No Text Message, and No Fax Message registers before sending.
  • Result validity: DNC Registry results are valid for up to 21 days; re-check after that if telemarketing continues.
  • Bulk filtering service level: bulk filtering results are available within 24 hours, so campaign schedules should leave time for upload, result retrieval, and suppression.
  • Account and credit reminders: main accounts receive 1,000 free credits annually, free credits are valid for one year, and purchased credits are valid for three years.
  • Evidence to keep: campaign audience date, DNC submission method, result file, suppression list, consent evidence where relied on, checker account used, and result-expiry date.
Section 3

Access and correction request response timing

Open an access or correction request entry when a written request reaches the DPO business contact information, registered office, principal office, or another accepted channel with enough detail to identify the applicant and request.

The PDPA timing language is not a permission to wait until day 30. Access must be provided as soon as reasonably possible, and correction must be made as soon as practicable, subject to exceptions and valid grounds.

  • Access requests: respond as soon as reasonably possible after receiving the request.
  • Access 30-day update: if the organisation cannot respond within 30 days, inform the individual in writing within 30 days when it will be able to respond.
  • Correction requests: correct personal data as soon as practicable unless satisfied on reasonable grounds that the correction should not be made.
  • Correction 30-day update: if the organisation cannot correct the data within 30 days, inform the individual in writing within 30 days when it will be able to correct it.
  • Correction downstream lookback: send corrected personal data to other organisations to which it was disclosed within the year before the correction request, unless the other organisation does not need it for a legal or business purpose.
  • Evidence to keep: request intake, identity verification, scope clarification, exception or rejection rationale, fee estimate if charged for access, response date, correction notice, annotation where correction is rejected, and preservation record for withheld access data.
Section 4

Retention and privacy programme review cadence

The PDPA does not set one universal retention period for all personal data. Calendar entries should therefore track each record class against its collection purpose, legal or business need, retention rationale, and disposal or anonymisation method.

For privacy programme maintenance, PDPC guidance supports both ad-hoc updates when major incidents, legal changes, or organisational changes occur and periodic review at a pre-specified interval chosen by the organisation.

  • Retention trigger: purpose no longer served and retention no longer necessary for legal or business purposes.
  • Retention review: review personal data held on a regular basis to decide whether it is still needed.
  • Long retention periods: document the rationale in the personal data retention policy.
  • Programme review: revise data protection policies immediately for major incidents, legislative or regulatory amendments, and organisational or process changes.
  • Periodic review: schedule a pre-specified interval for policy and process review; PDPC examples also describe quarterly or annual reporting topics for risk monitoring.
  • Evidence to keep: data inventory, retention period by record class, legal or business rationale, disposal or anonymisation record, policy-review date, ad-hoc change trigger, audit finding, and remediation status.
Primary sources

References and citations

pdpc.gov.sg
Referenced sections
  • Supports the duty to check the DNC Register before sending specified messages unless clear and unambiguous consent in evidential form is available.
"Duty to check the DNC Register"
pdpc.gov.sg
Referenced sections
  • Supports the 30-calendar-day breach assessment window, the three-calendar-day PDPC notification deadline, affected-individual timing, and late-notification evidence.
"within 30 calendar days"
pdpc.gov.sg
Referenced sections
  • Supports DNC result validity, bulk filtering turnaround, accepted number format, and DNC account credit validity windows.
"valid for up to 21 days"
pdpc.gov.sg
Referenced sections
  • Supports the rule that a notifiable breach must be reported to the PDPC as soon as practicable and no later than three calendar days.
"no later than three (3) calendar days"
sso.agc.gov.sg
Referenced sections
  • Supports the statutory PDPA context for access, correction, retention, DNC, and data breach notification obligations mapped by this calendar.
"Personal Data Protection Act 2012"
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