FAQAustraliaNotices and recalls

Australia Cyber Security Act notices and recalls

The Australia Cyber Security Act uses compliance notices, stop notices, and recall notices to enforce smart-device obligations under sections 15 and 16.

Use this FAQ to identify the trigger, actor, required notice fields, response window, evidence fields, and public-notification risk without mixing the issue with ransomware reporting or Security of Critical Infrastructure Act duties.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Questions
3

Structured answer sets in this page tree.

Primary sources
2

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

Notices and recalls under the Australia Cyber Security Act are smart-device enforcement tools. They apply to entities that must comply with section 15 or 16 obligations for relevant connectable products, including manufacturer compliance with a security standard and supplier statement-of-compliance duties.

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3 of 3 questions
Question 1

What triggers Australia Cyber Security Act compliance, stop, and recall notices?

A compliance notice can be issued by the Secretary when an entity that must comply with section 15 or 16 is not complying, or when information suggests possible non-compliance. A response record should start with the product, the relevant connectable product class, the security-standard requirement, the manufacturer or supplier role, and the specific section 15 or 16 obligation at issue.

A stop notice is the next escalation. It depends on a prior compliance notice and the Secretary being reasonably satisfied that the compliance notice was not met or that attempted remediation was inadequate.

A recall notice is a further escalation after a stop notice. It can be issued where the stop notice was not met or remediation remains inadequate for the same section 15 or 16 non-compliance.

  • Responsible actor: the entity that must comply with the section 15 or 16 obligation, usually the manufacturer or supplier for the affected smart device.
  • Trigger evidence: the non-compliance or possible non-compliance, the applicable security-standard requirement, and any compliance-notice or stop-notice history.
  • Grounded timing: before giving a compliance, stop, or recall notice, the Secretary must give the entity a representation period that is not shorter than 10 days.
Citations
Cyber Security Act 2024

Sections 17, 18, and 19 establish the compliance-notice, stop-notice, and recall-notice escalation path for section 15 or 16 smart-device obligations.

Question 2

What can an Australia Cyber Security Act recall notice require?

A recall notice must identify the entity, give brief details of the non-compliance, and specify the action the entity must take. The action can require the entity to stop the product being acquired in Australia, stop the product being supplied to suppliers for supply in Australia, or arrange return of the product to the entity or to the manufacturer.

The notice must also specify a reasonable period for the action. If the Secretary considers it appropriate, the notice can also specify a reasonable period for the entity to provide evidence that the action was taken. The notice must explain what may happen if the entity does not comply and how the entity may seek review.

  • Assign the recall response to a product owner who can stop Australian acquisition or supply, plus a manufacturer or supplier contact who can arrange product return.
  • Track the notice fields exactly: entity name, product details, non-compliance, required action, action period, evidence period if included, consequences, and review route.
  • Keep the recall scope tied to the particular instance of non-compliance because the Act says only one recall notice may be given for a particular instance.
Citations
Cyber Security Act 2024

Section 19 lists the mandatory recall-notice contents, the available recall actions, evidence period language, review explanation, and one-notice-per-instance limit.

Question 3

What becomes public if an entity fails to comply with a recall notice?

If an entity fails to comply with a recall notice, the Minister may publish information on the Department's website or another way the Minister considers appropriate. The Act lists the identity of the entity, product details, non-compliance details, and risks posed by the product relating to the non-compliance.

The 2025 Smart Devices Rules add that the public notification may include details of the recall notice and actions consumers are recommended to consider, such as destroying the product or taking extra precautions when using it.

  • Publication-risk evidence: entity identity, affected product identifiers, non-compliance description, product risk explanation, recall-notice details, and recommended consumer actions.
  • Consumer messaging owner: product, legal, and security teams should reconcile recall wording against the Secretary's notice and the Minister's possible public-notification fields.
  • Do not add unsupported deadlines. The grounded timing here is the notice's specified reasonable period and any evidence period set in the notice.
Citations
Primary sources

References and citations

legislation.gov.au
Referenced sections
  • Section 20 identifies what the Minister may publish after failure to comply with a recall notice.
"details of the product"
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