FAQAustraliaSmart-device supply chain

Cyber Security Act 2024 manufacturer, importer, and supplier duties

The smart-device duties attach to manufacturers and suppliers of relevant connectable products. Importers should be triaged by the role they actually perform, especially whether they supply the product in Australia.

This is implementation support for reading the official Act and Rules; it is supporting implementation planning and should be validated against jurisdiction-specific legal, contractual, and policy requirements before implementation.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Questions
3

Structured answer sets in this page tree.

Primary sources
2

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

For smart devices under Australia's Cyber Security Act 2024, start with the Act's actual actor roles: manufacturer and supplier. The cited Act and Smart Device Rules state the operative duties through manufacturer and supplier obligations, so an importer needs a role-based check instead of a separate importer label.

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3 of 3 questions
Question 1

What do manufacturers, importers, and suppliers have to do under Australia's Cyber Security Act 2024?

Manufacturers must make an in-scope relevant connectable product in line with the applicable security standard when the product is in the covered class and the manufacturer is aware, or could reasonably be expected to be aware, that it will be acquired in Australia in the specified circumstances. The Smart Device Rules target consumer-grade relevant connectable products, with listed exclusions for desktops and laptops, tablets, smartphones, therapeutic goods, road vehicles, and road vehicle components.

Suppliers must not supply a non-compliant covered product in Australia when they are aware, or could reasonably be expected to be aware, that it will be acquired in Australia in the specified circumstances. Suppliers must also supply the product with a statement of compliance and retain a copy for the period set by the Rules.

Importers are not given a separate importer-specific duty label in the cited Act and Rules. Treat an importer as in scope when its facts also make it a manufacturer or a supplier, such as importing a covered consumer-grade smart device for supply in Australia. Keep the role analysis explicit instead of assuming that every overseas purchase, distributor, or logistics movement is automatically covered.

  • Manufacturer duty: confirm the product class, build against the password, vulnerability-reporting, and defined-support-period requirements, and provide a compliant statement of compliance for Australian supply.
  • Supplier duty: do not supply a known non-compliant covered product in Australia, supply it with the statement of compliance, and keep the retained statement record.
  • Importer triage: record whether the importer manufactures, supplies, or only handles logistics; apply the manufacturer or supplier duties only when the facts support that role.
  • Exception check: confirm whether the product is outside the Rules because it is not consumer-grade, will not be acquired by a consumer in Australia, or is one of the product exclusions listed in section 8 of the Smart Device Rules.
Citations
Cyber Security Act 2024

Official Act source for the manufacturer and supplier duties in sections 15 and 16, including compliance, non-supply, statement-of-compliance, and retention obligations.

Question 2

What records should prove the manufacturer, importer, or supplier role?

Keep records that show why the product and actor were placed inside or outside the smart-device obligations. The useful evidence set is a product-scope file, a role file, a security-standard file, and a statement-of-compliance file, not a generic compliance memo.

The statement of compliance should be prepared by, or on behalf of, the manufacturer and include the product type and batch identifier, manufacturer and authorised representative details, compliance declarations, defined support period, signatory details, and place and date of issue. Both manufacturers and suppliers should be able to retrieve the statement for the Rules' five-year retention period.

  • Product-scope evidence: product type, batch identifier, intended use, consumer acquisition analysis, connection capability, and any section 8 exclusion relied on.
  • Role evidence: manufacturer identity, authorised representative details, Australian supplier or importer entity, contracts or purchase orders showing who supplies the product in Australia, and the basis for any out-of-scope conclusion.
  • Security-standard evidence: password design proof, security-issue reporting contact and acknowledgement/update process, published defined support period, and security-update publication records.
  • Statement evidence: issued statement of compliance, signatory name and function, issue date and place, defined support period at issue, retention owner, and retrieval path for regulator requests or independent examination.
Citations
Cyber Security Act 2024

Official Act source for statement-of-compliance duties, retention by manufacturers and suppliers, and the Secretary's power to request a product or statement for examination.

Question 3

Which edge cases should be escalated before supply in Australia?

Escalate cases where the supply-chain label does not match the legal role. An offshore OEM, Australian distributor, online marketplace seller, local importer, and reseller may each need a separate manufacturer-or-supplier assessment based on who manufactures, who supplies in Australia, and who knows or should know the product will be acquired in Australia by a consumer.

Also escalate products near the Rules' scope boundary: bundled products, accessories with their own connection capability, consumer energy resources, business devices that may still be consumer acquisitions, and excluded product categories. Do not use ransomware reporting or Security of Critical Infrastructure Act workflows as substitutes for the smart-device product duties; those are separate regimes unless the same facts independently trigger them.

  • Do not call a product exempt just because it is sold to a business; the Rules use the Australian Consumer Law consumer concept and the specified circumstance of acquisition by a consumer.
  • Do not rely on a support-period statement hidden only in a regulatory page if product information or main characteristics are published elsewhere on a manufacturer-controlled website.
  • Do not ship without a statement record simply because the manufacturer is overseas; the supplier duty still turns on supply in Australia of a covered product with the required statement.
  • Do not shorten a published defined support period; if it is extended, publish the new period as soon as practicable.
Citations
Cyber Security Act 2024

Official Act source for the awareness standard attached to manufacturer and supplier duties when products will be acquired in Australia in specified circumstances.

Primary sources

References and citations

legislation.gov.au
Referenced sections
  • Official Rules source for consumer-grade scope, excluded products, support-period publication requirements, and the rule that a published defined support period must not be shortened.
"The manufacturer must not shorten the defined support period"
legislation.gov.au
Referenced sections
  • Official Act source for the awareness standard attached to manufacturer and supplier duties when products will be acquired in Australia in specified circumstances.
"aware, or could reasonably be expected to be aware"
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