Notices should match actual collection, purposes, retention, sale, and sharing. For requests to know, delete, and correct, consumer-rights evidence should show intake, verification, confirmation within 10 business days, the response within 45 calendar days or the explained extension of up to 45 additional days, system actions, recipient instructions, and the reason for any partial or full denial. Start the 45-day clock on receipt, not after verification or internal assignment.
For sale or sharing, retain the public opt-out method, opt-out preference signal tests, downstream instructions, and proof that the choice persists as required. Stop sale or sharing as soon as feasibly possible and no later than 15 business days after receiving the request, and notify relevant third parties within that period. For sensitive personal information, document whether each use falls within a permitted purpose or triggers the right to limit; that request has its own 15-business-day operational limit.
Keep request records for at least 24 months. The log should show the request date and type, intake method, response date and result, and the basis for any denial, without retaining personal information solely for recordkeeping beyond what is necessary.