The implementing regulation expects supplier and service-provider contracts to specify appropriate security clauses. ENISA's guidance lists practical clause areas such as cybersecurity requirements, supplier staff awareness or certification requirements where appropriate, background-verification requirements where appropriate, incident notification to the entity without undue delay, vulnerability handling, termination obligations, audit rights, cooperation with competent authorities, and exit arrangements.
These clauses should be operational, not decorative. The program should connect them to onboarding, access control, vulnerability reporting, secure acquisition, maintenance windows, incident communication, service continuity, data return or disposal, and supplier offboarding.