Artifact GuideEU

DSA Dark Patterns

A focused guide to Article 25 of the Digital Services Act for reviewing interfaces that may deceive, manipulate, or impair free and informed user decisions.

Use it to plan UX tests, product review gates, evidence capture, and escalation checks without stretching the DSA beyond the official text and Commission guidance.

Author
Sorena AI
Published
May 9, 2026
Updated
Oct 15, 2026
Overview

Article 25 of the Digital Services Act applies to providers of online platforms. It prohibits by barring the design, organisation, or operation of online interfaces that deceive or manipulate recipients of the service, or otherwise materially distort or impair their ability to make free and informed decisions. This page translates that rule into concrete interface-review checks while preserving the limits in the DSA text, including the carve-out for practices already covered by the Unfair Commercial Practices Directive or the GDPR.

Section 1

What Article 25 Covers

Treat dark-pattern review as an online-platform interface review, not as a catch-all rule for every digital service. The DSA text places Article 25 in the section for online platforms and says the provider must not design, organise, or operate interfaces in a way that deceives, manipulates, or materially distorts or impairs users' free and informed decisions. Article 19 excludes that section for qualifying micro and small online-platform providers, subject to its 12-month post-loss and VLOP rules.

The rule is not limited to intentional deception. covers practices that distort or impair autonomous and informed choices either on purpose or in effect. Product outcomes therefore matter: a design can create Article 25 risk even when the design brief describes the feature as engagement, conversion, or retention optimisation.

The Article 25 carve-out prevents overlap with practices covered by the Unfair Commercial Practices Directive or the GDPR; it does not make those practices lawful. Route the issue to the controlling regime and record why Article 25, consumer law, data-protection law, or more than one non-overlapping rule governs the facts.

  • Confirm that the reviewed service is an before assigning Article 25 obligations.
  • Identify the user decision at issue: sign-up, subscription, cancellation, consent, purchase, ranking choice, account setting, reporting flow, or another platform choice.
  • Separate Article 25 review from practices already covered by Directive 2005/29/EC or Regulation (EU) 2016/679, because Article 25 says its prohibition does not apply to those covered practices.
  • Record whether the issue is deception, manipulation, non-neutral presentation, excessive friction, persistent re-prompting, or a hard-to-change default.
Section 2

Interface Patterns To Test Before Release

Use the examples in Article 25 and as test scenarios. Review the live interface, mobile layout, accessibility states, localised copy, notification timing, default settings, and any experiment variant, because the DSA wording covers the structure, design, and functionality of the interface.

A useful test does not ask only whether the screen is technically usable. It asks whether the user can understand the decision, compare options neutrally, decline or reverse the choice without disproportionate friction, and avoid repeated pressure after a choice has already been made.

  • Choice prominence: check whether one option receives stronger visual, auditory, ordering, colour, size, or placement treatment when the user is asked to decide.
  • Repeated requests: test pop-ups, banners, interstitials, and notification loops that keep asking after the user has already chosen.
  • Cancellation parity: compare the steps, time, labels, authentication demands, and dead ends for terminating a service against subscribing to it.
  • Exit and purchase friction: inspect whether users can discontinue purchases, sign out, or leave a transaction without unreasonable difficulty.
  • Defaults and settings: test whether privacy, payment, subscription, recommendation, or communication defaults are very difficult to find or change.
  • Misleading controls: review button labels, disabled states, countdowns, scarcity messages, unavailable cheap offers, and similar-product redirects for deception or material distortion.
Section 3

Evidence and UX Review Controls

Evidence should show what a user saw and how the design was assessed against Article 25. Keep enough detail for a reviewer to reconstruct the journey without relying on a product manager's memory or a later interface version.

Do not rely on conversion metrics as proof that a design is acceptable. High completion, retention, or opt-in rates may be why a choice-distorting pattern needs review. Pair analytics with qualitative walkthroughs, accessibility review, complaint signals, and evidence of alternative designs considered.

  • Maintain a journey inventory for decisions that affect money, data sharing, subscriptions, cancellation, visibility, recommendations, advertising settings, account status, or marketplace transactions.
  • Save dated screenshots or recordings for desktop, mobile, logged-in, logged-out, accessibility, and localised states before launch and after material changes.
  • Keep experiment briefs, variants, guardrails, stopping criteria, and reviewer notes for A/B tests that change prompts, defaults, ranking, cancellation, or purchase flows.
  • Document the Article 25 assessment for each risky journey: user decision, interface element, risk pattern, source basis, mitigation, approver, and release version.
  • Track complaint themes, support contacts, refund requests, cancellation failures, unsubscribe failures, and regulator or Digital Services Coordinator contacts that suggest users were misled or could not reverse a choice.
  • Require legal, product design, accessibility, data protection, and trust-and-safety review before shipping high-impact interface changes.
Section 4

Adjacent DSA Checks That Often Surface In Dark-Pattern Reviews

Article 25 is the core dark-pattern rule, but an interface review often touches other DSA controls. Keep those checks separate so the page does not overstate Article 25: ad transparency, recommender options, protection of minors, marketplace information, and VLOP or VLOSE systemic-risk duties each have their own DSA basis.

For platforms accessible to minors, review persuasive or addictive design with additional care. Commission guidance on protection of minors recommends disabling by default features that contribute to excessive use and removing persuasive design features aimed predominantly at engagement, while noting that following the guidelines is voluntary and does not automatically guarantee compliance.

  • Ads: if the interface presents advertisements, test whether ads are clearly identifiable and whether targeting disclosures are directly and easily accessible.
  • Recommenders: if a recommender system is used, review whether users receive plain-language information about main parameters and available options to modify or influence them.
  • Minors: for platforms accessible to minors, test privacy, safety, security, excessive-use features, manipulative commercial practices, and age-assurance choices against Article 28 and Commission minors guidance.
  • VLOPs and VLOSEs: for designated services, connect dark-pattern findings to systemic-risk assessment, mitigation, audit, compliance-function, data-access, and non-profiling recommender-option work where those obligations apply.
  • Marketplaces: if the platform enables distance contracts with traders, check whether interface design enables trader information and product-safety information obligations rather than hiding or weakening them.
Section 5

Release Checklist For DSA Dark-Pattern Review

Review this checklist before approving a new or changed journey. It is designed for product, legal, design, accessibility, trust-and-safety, data protection, and compliance reviewers who need a practical record tied to Article 25.

The checklist should be repeated when the journey changes materially, when experiments alter choice architecture, when a new user segment or Member State language is added, or when complaints show that users may not understand or control the decision. Reassess the Article 19 enterprise-size exclusion after a status change: the Section 3 exclusion can continue for 12 months after a provider loses micro or small status, but it does not apply to a designated VLOP.

Does the DSA ban every persuasive interface design?

No. Article 25 targets interfaces that deceive, manipulate, or materially distort or impair free and informed decisions. also says legitimate practices, for example compliant advertising, should not in themselves be treated as .

What is the most important evidence for a DSA dark-pattern review?

Keep the actual user journey evidence: screenshots or recordings, variants, defaults, prompts, cancellation and sign-out paths, reviewer findings, mitigation decisions, and the Article 25 source basis used to approve or block the design.

Does the Article 25 carve-out remove GDPR or consumer-law duties?

No. Article 25 says its DSA prohibition does not apply to practices covered by the Unfair Commercial Practices Directive or the GDPR. Those regimes still govern the covered practice. Record which law controls the issue instead of treating the carve-out as permission to use the design.

  • The reviewed service is classified, and Article 25 is applied only where the service is an .
  • The user decision, affected interface screens, variants, defaults, and exit paths are identified.
  • The review checks the Article 25 examples: unequal prominence, repeated requests, harder termination, difficult choices, unreasonable purchase or sign-out friction, nudging in transactions, and hard-to-change defaults.
  • Adjacent checks are separated for GDPR, unfair commercial practices, ads, recommenders, minors, marketplace duties, and VLOP/VLOSE systemic-risk duties.
  • Evidence includes screenshots or recordings, experiment variants, analytics used, complaint signals, accessibility findings, localisation review, mitigation decisions, approvers, and release version.
  • A named owner can pause launch, change the interface, or require further testing when the design may deceive, manipulate, or materially impair free and informed decisions.
Primary sources

References and citations

eur-lex.europa.eu6 citations
Referenced sections
  • Primary legal source for Article 25 online interface design restrictions, recital 67 examples, Article 26 advertising, Article 27 recommender systems, Article 28 minors, and VLOP/VLOSE provisions.
  • Article 25 states the binding DSA prohibition on deceptive, manipulative, or choice-distorting online platform interfaces.
  • Recital 67 and Article 25 identify examples including non-neutral presentation, repeated pop-ups, harder cancellation, and difficult-to-change defaults.
Show 3 more
  • Article 25 grounds the need to review design, organisation, operation, and functionality of online platform interfaces.
  • The DSA text separately covers online advertising, recommender transparency, protection of minors, marketplace interface duties, and VLOP/VLOSE obligations.
  • Article 25 and recital 67 provide the checklist criteria for interface prominence, repeated requests, cancellation friction, defaults, and free informed decisions.
"make free and informed decisions"
More quoted passages
"giving more prominence to certain choices"
"design, organise or operate"
"Online interface design and organisation"
"materially distorts or impairs"
digital-strategy.ec.europa.eu4 citations
Referenced sections
  • Commission Q&A explains dark patterns in plain language and lists examples such as misleading buttons, difficult unsubscription, and unavailable cheaper offers.
  • Commission Q&A explains dark patterns as platform designs that trick users into choices they otherwise may not make.
  • Commission Q&A gives practical dark-pattern examples such as misleading buttons, difficult unsubscription, and unavailable cheaper products.
Show 1 more
  • Commission Q&A supports practical examples such as tricking users to subscribe, hiding buttons, misleading controls, and difficult unsubscription.
"Dark patterns are a way of designing online platforms"
More quoted passages
"trick users into doing things"
"hiding or creating misleading buttons"
"making it difficult to unsubscribe"
digital-strategy.ec.europa.eu2 citations
Referenced sections
  • Commission overview supports the user-rights context for more control, more choices, ad transparency, dark-pattern prohibition, and safer platform design.
  • Commission overview frames the DSA as giving users more control and choices when navigating online platforms and search engines.
"Ban on dark patterns"
More quoted passages
"greater control and more choices"
digital-strategy.ec.europa.eu2 citations
Referenced sections
  • Commission VLOP/VLOSE overview supports the limited statement that designated services have additional duties on systemic risks, audits, recommender options, advertising repositories, and data access.
  • Commission VLOP/VLOSE overview supports the limited point that designated services have additional risk, audit, recommender, advertising repository, and data-access duties.
"over 45 million users in the EU"
digital-strategy.ec.europa.eu2 citations
Referenced sections
  • Commission minors guidance supports additional review of persuasive design, excessive-use features, manipulative commercial practices, and age assurance where platforms are accessible to minors.
  • Commission minors guidance supports review of excessive-use, persuasive-design, manipulative commercial, and age-assurance controls for platforms accessible to minors.
"following these guidelines is voluntary"
More quoted passages
"does not automatically guarantee compliance"
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