A cited EU Digital Services Act hub for intermediary-service scope, notice and action, statements of reasons, transparency reports, ads, recommenders, trader traceability, duties, and enforcement.
Regulation
2022/2065
Moderation
Art. 16-17
VLOP/VLOSE
45M
Fine cap
6%
01Overview
Understand EU Digital Services Act
This DSA hub helps decide whether a particular service is in scope, classify its intermediary tier, and find the duties that follow for hosting, platform, marketplace, search, and designated very-large-service features.
The DSA has applied generally since 17 February 2024. It applies service by service to offered to recipients in the EU, regardless of where the provider is established. Mere technical accessibility from the EU is not enough by itself: document establishment, targeting, or significant EU use before assigning duties. supervise providers established in their Member State, while the Commission has the DSA's specified powers for VLOPs and VLOSEs.
Follow the grouped guides in order: establish EU scope and service tier, assign the matching operating duties, then add reporting, marketplace, , and enforcement evidence only where the classification supports it.
02At a glance
DSA quick scan
Scope and service boundary
The DSA covers intermediary functions that transmit, temporarily store, or host recipient-provided information when offered to recipients in the EU. A non-EU provider needs a substantial EU connection, such as establishment, significant recipient use, or targeting. Mere technical accessibility is insufficient. Classify each service surface separately; the same product can contain several DSA tiers, and voluntary good-faith moderation does not by itself remove an Article 4-6 liability exemption.
Core operating duties
Hosting and platform teams need operational records for Article 16 notices, Article 17 statements of reasons, Article 15 transparency reports, Article 24 user numbers, Article 26 ads, Article 27 recommenders, and Article 30 trader traceability where relevant.
Enhanced VLOP/VLOSE layer
Designated services at or above 45 million average monthly active EU recipients must handle systemic-risk assessment and mitigation, annual independent audits, researcher and regulator data access, non-profiling recommender options, and searchable ad repositories.
Start with the function performed for recipients: mere conduit, caching, or hosting. Then test whether the service is an through public dissemination, whether it supports marketplace distance-contract flows or online search, and whether enterprise-size exclusions, EU recipient counts, or Commission designation change the obligation set. Keep the conditional liability exemptions in Articles 4-6 separate from the due-diligence duties that apply to the classified service.
2
Which trust-and-safety controls are required?
Map notice and action, trusted-flagger priority, each , internal complaints, out-of-court dispute links, repeat-abuse suspension, and transparency reporting.
3
Is the service in VLOP or VLOSE territory?
Publishing at least 45 million average monthly active EU recipients does not itself complete designation. Track the Commission decision and notification date because the enhanced duties attach to the designated service on its four-month application clock.
04Timeline
Track cited-source DSA applicability and reporting events
Use the DSA milestones for regulation application, designation effects, average monthly active recipient publication, transparency-reporting templates, audit outputs, and enforcement events only where the source material supports the date and affected service category.
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05Detailed guides
Choose the next DSA decision
New to the DSA? Start by classifying one service and its EU connection. If that record already exists, jump to the operating duty, disclosure, very-large-service control, enforcement question, or comparison you need.
Start here: scope and service tier
Decide whether the DSA applies to the service, then separate mere conduit, caching, hosting, platform, marketplace, search, and Commission-designated layers.
Map the tier result into notice handling, moderation decisions, statements of reasons, internal complaints, dispute routes, operating controls, and retained evidence.
Review user-facing design and data flows for ads, recommenders, minors, manipulative interfaces, and trader or product traceability where the relevant platform layer applies.
For a Commission-designated service, connect systemic-risk work to mitigation, independent audit, data access, governance, and crisis-response evidence.
Keep the DSA distinct from the DMA, GDPR, P2B Regulation, Terrorist Content Online Regulation, and UK Online Safety Act, or go directly to a concise DSA answer.
Supports the reference to harmonised DSA transparency-reporting templates and reporting periods for intermediary services, hosting services, online platforms, VLOPs, and VLOSEs.
"laying down templates concerning the transparency reporting obligations of providers of intermediary services"
Supports the visitor-facing explanation of covered online services, user rights, platform examples, Digital Services Coordinators, and the Commission's role with very large services.
"These services include marketplaces, social media networks, app stores, and online travel and accommodation platforms."
Supports the enforcement summary: Commission investigations, requests for information, interviews, inspections, interim measures, fines up to 6% of global annual turnover, and periodic penalties.
"The enforcement of the Digital Services Act (DSA) includes a full set of investigative and sanctioning measures"
Supports the transparency-reporting, statement-of-reasons, monthly user-number, risk-assessment, audit-report, and DSA Transparency Database guidance summarized on this hub.
"all providers of intermediary services will have to make reports on their content moderation publicly available"
Supports the 45 million monthly EU recipient threshold, four-month post-designation compliance trigger, systemic-risk, independent-audit, data-access, non-profiling recommender, and ad-repository statements.
"Very large online platforms and search engines are those with over 45 million users in the EU."
Primary legal text for the 17 February 2024 general application date, DSA scope, conditional intermediary-liability exemptions, voluntary good-faith investigations, intermediary-service obligations, hosting notice-and-action mechanisms, statements of reasons, online-platform safeguards, trader traceability, VLOP/VLOSE thresholds, audits, ad repositories, data access, and penalty caps.
"Providers of hosting services shall put mechanisms in place to allow any individual or entity to notify them"
Next steps
Plan DSA controls, disclosures, and evidence
Confirm the service tier first, then assign article-level work to trust and safety, policy, legal, marketplace, ads, recommender, data, reporting, and engineering owners who can change the service and maintain the public evidence.
Start with one service boundary: EU targeting or establishment, intermediary role, hosting function, online-platform features, marketplace distance-contract flows, online search, average monthly active EU recipients, and any Commission designation status.
For hosting and online-platform workflows, operationalize intake and user remedies: Article 16 notices, trusted-flagger priority, Article 17 statements of reasons, internal complaint handling, out-of-court dispute signposting, repeat-abuse suspension, and DSA Transparency Database submissions where applicable.
For ads, recommenders, and marketplace flows, check the user interface: ad labels and sponsor/payment information, recommender main parameters and choice controls, profiling restrictions for minors, trader identity checks, product or service information fields, and consumer notices for illegal offers.
For VLOPs and VLOSEs, build a standing evidence pack: user-number methodology, systemic-risk assessment, mitigation measures, compliance function governance, independent audit, audit implementation report, regulator and vetted-researcher data access process, non-profiling recommender option, and ad repository.