Artifact GuideUKPSTI Password And Update Policy Requirements

UK PSTI Product Security PSTI Password And Update Policy Requirements

PSTI password and update policy requirements require manufacturers to stop universal default and easily guessable passwords, and to publish clear information on minimum security update periods for relevant connectable products.

Use this guide to check the two core obligations, capture the evidence that proves them, and keep the wording aligned with the official PSTI regime before implementation.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
4

Structured answer sets in this page tree.

Primary sources
4

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

This page explains the two core requirements visitors come here for: passwords must be unique per product or user-defined, and minimum security update periods must be published in a clear, accessible and transparent way.

Section 1

What are the PSTI password and update policy requirements?

For relevant connectable products, the password rule is simple: passwords must be unique per product, or capable of being defined by the user of the product. If passwords are unique per product, they must not rely on incremental counters, publicly available information, unique product identifiers such as a serial number unless protected by an accepted encryption method or keyed hashing algorithm, or anything that is otherwise easily guessable.

The update-policy obligation is to publish information on minimum security update periods. That information must be made available to the consumer in a clear, accessible and transparent manner, and it must state the minimum length of time security updates will be provided together with an end date.

  • Use unique passwords per product or let the user define the password.
  • Do not use passwords that are based on easily guessable patterns or public product data.
  • Publish the minimum security update period clearly and include the end date.
  • Make the update-period information available without prior request, in English, and free of charge.
Section 2

Who should own the password control and update notice, and what evidence should prove compliance?

Ownership should sit with the team that controls product design and release, because the password setting and the published support period are product claims that must match the shipped product.

Evidence should show the password rule chosen for the product, the minimum update period, the end date, the customer-facing wording, and the approval record that ties the published information to the product version.

  • Name one accountable owner for the password rule and the update-period notice.
  • Keep screenshots or links for the published update-period information.
  • Retain implementation tickets or design records showing how the password rule is enforced.
  • Update the evidence when the product changes or when the support period changes.
Section 3

Which edge cases should teams check before relying on a password or update-policy decision?

Check the product scope first. The regime applies to relevant connectable products that can connect to the internet or a network, and the official guidance also lists excluded categories such as certain Northern Ireland products, EV charge points, medical devices, smart meter products, and some desktop, laptop and tablet computers without cellular connectivity.

If the product is in scope, make sure the password rule and the support-period information still match the final configuration, not an earlier prototype or a different market version.

  • Confirm the product is a relevant connectable product before applying the password and update rules.
  • Check that the password requirement is not being satisfied by a universal default password.
  • Verify that the published update period matches the shipped version and planned support end date.
  • Escalate if the product is part of an excluded category or if the published wording is unclear.
Section 4

How should teams operationalize PSTI Password And Update Policy Requirements with proportionate controls?

Use a short product checklist that asks two questions: does the product avoid universal default and easily guessable passwords, and does the published support information state the minimum security update period and end date clearly enough for a consumer to understand it?

The output should be the configured password rule, the published update-period notice, and the approval record that links both items to the product version and launch date.

  • Ask whether the password is unique per product or user-defined.
  • Ask whether the update-period notice includes the minimum length of time and end date.
  • Keep the customer-facing text aligned with the approved product version.
  • Review the wording again when the support period, firmware plan, or product configuration changes.
Primary sources

References and citations

gov.uk
Referenced sections
  • OPSS enforcement guidance for notices and enforcement responses when PSTI product-security requirements are not met.
"take appropriate and proportionate action against businesses that fail to comply"
gov.uk
Referenced sections
  • Operational guidance for manufacturers, importers and distributors under the PSTI regime.
"publishing information on minimum security update periods"
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