Artifact GuideGLOBALETSI EN 319 411-2

ETSI EN 319 411-2 Identity Proofing

Map identity validation for EU qualified certificates to the policy profile, subject type, verification method, and registration evidence EN 319 411-2 expects.

Use this as standards implementation guidance for certificate-service design and audits, not for legal interpretation.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Sections
5

Structured answer sets in this page tree.

Primary sources
2

Cited legal and guidance references.

Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

Use this page when a qualified certificate service needs to show how subscriber and subject identity is verified before issuance. ETSI EN 319 411-2 imports the general EN 319 411-1 identity-validation requirements and adds qualified-certificate rules for natural persons, legal persons, and qualified website authentication certificates.

Section 1

Start with the certificate policy and subject type

Identity proofing cannot be reviewed in isolation from the certificate policy. EN 319 411-2 uses different qualified certificate policy indicators for natural persons, legal persons, QSCD-backed certificates, and qualified website authentication certificates.

Before reviewing any registration file, identify whether the certificate is issued under QCP-n, QCP-l, QCP-n-qscd, QCP-l-qscd, QEVCP-w, QNCP-w, or QNCP-w-gen. That choice decides whether the evidence must prove a natural person, a legal person and authorized representative, a website-domain link, a QSCD-related route, or a combination of those elements.

  • For QCP-n and QCP-n-qscd, prove the natural person's identity and any certificate attributes before issuance.
  • For QCP-l and QCP-l-qscd, prove the legal person's identity and the authority of the representative used for the registration.
  • For QEVCP-w, QNCP-w, and QNCP-w-gen, prove the subscriber identity and the subscriber's link with the domain name to be certified.
  • For QSCD policy profiles, keep the identity-proofing decision aligned with the QSCD and certificate-request checks before the certificate is issued.
Section 2

Choose and document the verification route

For qualified natural-person certificates, EN 319 411-2 requires identity verification by physical presence or by a method that gives equivalent assurance and whose equivalence the TSP can prove. For legal-person certificates, the same structure applies to the authorized representative of the legal person.

Remote or delegated proofing should therefore leave a clear equivalence file. The file should show which route was used, which person or representative was checked, what attributes were validated, and why the route provides assurance comparable to physical presence for the certificate policy in scope.

  • Record whether identity was checked through physical presence, attended remote proofing, unattended remote proofing, eID-based proofing, certificate-based proofing, or a delegated registration source.
  • For natural-person subjects, capture the full name and distinguishing attributes required by the applicable policy, such as date and place of birth or a nationally recognized identity document reference.
  • For legal-person subjects, retain the evidence used to identify the legal person and the authority or mandate of the representative.
  • For website certificates, include the domain-name link evidence alongside the subscriber identity evidence so the certificate content can be checked against the registration file.
Section 3

Check the certificate request against the evidence

The identity-proofing outcome has to control certificate issuance, not just sit in a registration archive. EN 319 411-1 requires the TSP to check that certificate requests are accurate, authorized, and complete according to the collected evidence or attestation of identity.

Use a release gate that compares the registration file with the certificate request and the intended certificate profile. The gate should catch mismatches in subject name, organization, role, domain name, representative authority, QSCD indication, subscriber agreement choices, and any attribute that will appear in the certificate.

  • Block issuance when the certificate request includes an identity attribute not supported by the registration evidence.
  • Block issuance when a legal-person representative is not supported by mandate, corporate registry, or other authorized-source evidence.
  • Block issuance when a website certificate lacks evidence linking the subscriber to the domain name being certified.
  • Block issuance when a QSCD policy identifier or QSCD statement is used without the related QSCD route being verified under the applicable profile.
Section 4

Keep registration records an auditor can replay

Identity proofing should produce a replayable registration record. EN 319 411-1 calls for logging registration events and recording the documents or attestations used, unique identification data where applicable, storage location of copies, subscriber agreement choices, the entity accepting the application, validation method, and the receiving TSP or submitting Registration Authority where applicable.

That record should also respect privacy expectations. The standard recognizes that evidence can include personal data such as identity-card or passport information and requires privacy of subject information and protection of registration data confidentiality and integrity.

  • Log each registration event, including certificate re-key or renewal requests when identity evidence is reused or refreshed.
  • Record the type of identity document or authorized attestation presented and the validation method used.
  • Record where application copies, identity documents, and subscriber agreements are stored rather than embedding sensitive material in public-facing artifacts.
  • State the retention period for registration information in the practice statements and identify what would be handed over through a termination plan.
Section 5

Common identity-proofing gaps

The most common failures are traceability failures: the certificate profile says one thing, the registration record proves another, or the proofing route is described without evidence that it is appropriate for the profile.

Review these gaps before an audit, conformity assessment, or production certificate issuance run. Each gap should be closed in the registration procedure, CPS, subscriber agreement, certificate request gate, or evidence-retention process.

  • Using a QCP-n or QCP-l profile without recording whether the subject is a natural person, legal person, or natural person associated with a legal person.
  • Treating remote proofing as equivalent to physical presence without retaining the equivalence rationale and the specific method used.
  • Approving a website authentication certificate without evidence linking the subscriber identity to the domain name.
  • Keeping copies of identity evidence without a clear storage location, access model, retention period, and privacy control.
  • Publishing broad qualified-certificate claims while the CPS, certificate policy identifier, subscriber agreement, and registration record are not aligned.
Primary sources

References and citations

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