Artifact GuideGLOBALETSI EN 319 401

ETSI EN 319 401 eIDAS Articles 19 and 24 evidence mapping

A practical FAQ for reading eIDAS Article 19 and selected Article 24 duties through the ETSI EN 319 401 V3.1.1 Annex B mapping.

Use this as standards evidence planning. ETSI EN 319 401 helps organize policy, security, incident, continuity, personnel, terms, and change evidence, but it is not a standalone legal opinion.

Author
Sorena AI
Published
May 9, 2026
Updated
May 9, 2026
Questions
3

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2

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Publication metadata
Sorena AI
Published May 9, 2026
Updated May 9, 2026
Overview

Short answer: use ETSI EN 319 401 V3.1.1 Annex B as a mapping aid, not as a blanket eIDAS compliance claim. Annex B maps Article 19 security-risk and incident-notification duties to EN 319 401 clauses on risk assessment, policies, TSP management, incident management, and business continuity. It also maps selected Article 24 qualified trust service provider duties to requirements on change notification, personnel, terms and conditions, records, and termination planning.

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Question 1

What does ETSI EN 319 401 say about Article 19?

Annex B of ETSI EN 319 401 V3.1.1 maps eIDAS Article 19.1 to clauses 5, 6.3, and 7.2 through 7.12. In practical terms, the file should show how the TSP identifies and evaluates trust service risks, selects risk treatment measures, documents the information security policy and practice statement, manages personnel and operations, handles incidents, and maintains continuity and termination arrangements.

Annex B also maps Article 19.1's requirement to prevent and minimize incident impact and inform stakeholders to clauses 7.9 and 7.11. The directly useful evidence is therefore incident monitoring, response, stakeholder communication, continuity coordination, and post-incident review evidence, not just a generic security policy.

  • Keep the Article 19.1 evidence tied to EN 319 401 clause 5 risk assessment, clause 6.3 information security policy, and the TSP management and operation clauses in 7.2 through 7.12.
  • For incident handling, keep procedures for detection, containment, eradication, recovery, stakeholder communication, documentation, testing, and post-incident review together with ownership records.
  • For Article 19.2, document notification procedures for a breach of security or loss of integrity with significant impact on the trust service or related personal data, including the 24-hour timing referenced by EN 319 401.
Citations
Question 2

What does ETSI EN 319 401 say about Article 24?

EN 319 401 Annex B does not turn the standard into a complete Article 24 checklist. It gives selected mappings for qualified trust service provider duties. The grounded examples are Article 24.2(a) to REQ-6.3-04X for informing the supervisory body about changes in qualified trust services or an intention to cease them, Article 24.2(b) to clause 7.2 for personnel and subcontractor competence, and Article 24.2(d) to clause 6.2 for precise terms and conditions before a contractual relationship.

The Annex B excerpt also identifies Article 24.2(h) on keeping relevant issued and received information accessible for an appropriate period, including after cessation, and Article 24.2(i) on having an up-to-date termination plan. EN 319 401 clause 7.12 separately requires an up-to-date termination plan and continuity-oriented arrangements when a TSP ceases services.

  • For Article 24.2(a), keep change-notification and cessation-notification procedures aligned with REQ-6.3-04X.
  • For Article 24.2(b), keep personnel and subcontractor competence, training, reliability, and management evidence aligned with clause 7.2.
  • For Article 24.2(d), keep customer-facing terms and conditions evidence aligned with clause 6.2, including the trust service policy, limitations, relying-party information, and conformity-assessment statement where applicable.
Citations
Question 3

How should a team build the evidence file?

Start with the trust service and legal posture, then map only the applicable Article 19 and Article 24 duties to the ETSI clauses that the grounding actually supports. A qualified certificate issuer should not treat EN 319 401 alone as the full evidence basis: EN 319 411-2 states that it incorporates EN 319 411-1 and adds requirements for EU qualified certificates, while also warning that conformance to EN 319 411-2 alone does not imply qualified status under eIDAS.

A useful evidence file separates three layers: the eIDAS duty being discussed, the EN 319 401 requirement or clause used as supporting evidence, and the actual artifact proving current operation. That structure avoids unsupported claims such as 'EN 319 401 certifies Article 24 compliance' and makes gaps visible before audit or customer review.

  • Record the trust service type, whether the service is qualified or non-qualified, and whether the evidence concerns certificates, time-stamping, remote signing, validation, preservation, or another trust service.
  • For each Article 19 or Article 24 row, cite the EN 319 401 clause or requirement, name the owner, attach the evidence artifact, and set a review trigger for source, service, supplier, or incident changes.
  • Flag anything outside the Annex B mappings as a legal or service-specific standards gap rather than filling it with generic workflow language.
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