Can user instructions compensate for product design shortcomings?
No.
The CRA requires manufacturers to place a compliant product on the market. Information and instructions can support secure installation, operation, integration and deployment, but they do not replace product design and vulnerability-handling duties. The Commission's March 2026 draft guidance says instructions cannot be used to compensate for product-design shortcomings or to justify leaving incompatible risks untreated.
Article 13(18) and Annex II require user information and instructions, including support, update, decommissioning, and integration information.
Draft points 145-147 address the limits of relying on users, warnings, or third parties to absorb unresolved product-security risks.