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Sorena AI
Published
May 9, 2026
Updated
Oct 15, 2026
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CA and RA responsibilities under ETSI EN 319 401

What does EN 319 401 require for CA and RA responsibility?

Treat CA and RA responsibility as part of the TSP's controlled practice system. EN 319 401 requires appropriate policies and practices, a practice statement addressing the applicable trust service policy, management approval, implementation, and a defined maintenance process.

A mainly identifies and authenticates certificate subjects and may assist with applications or revocation. A creates and assigns certificates, but the term can also describe the technical certificate-generation component used by the issuing TSP.

For CA or RA activities performed by external organizations, the practice statement should not hide the dependency. EN 319 401 requires the trust service practice statement to identify obligations of external organizations supporting the TSP's services, including applicable policies and practices.

  • Map CA and RA activities to the TSP practice statement or certificate-specific , with detailed internal procedures where public disclosure would expose sensitive operations.
  • Show management approval and a named review process for the practices that govern certificate issuance, registration support, revocation support, and related service components.
  • Identify any external organization, registration service provider, component provider, outsourcer, or subcontractor that supports the CA or RA process.
CA and RA responsibilities under ETSI EN 319 401

Where should teams draw the CA/RA boundary?

ETSI EN 319 411-1 V1.5.1 treats the TSP as the authority trusted by subscribers and relying parties and gives it overall responsibility for certification services. In that standard, CA can also mean the technical component concerned with certificate issuance. An RA mainly identifies and authenticates subjects; the registration service passes verified identity and attribute results to certificate generation.

Do not collapse those service functions into job titles. One organization may perform several functions, or an external party may perform the RA work, but the and internal procedures must show the boundary, approvals, evidence, access, and segregation that apply.

  • Separate registration and identity verification from certificate generation, dissemination, revocation decision processing, and certificate-status publication; assign each function and its evidence.
  • Document who performs the work, whether the role is internal or external, which trust service policy or certificate policy applies, and which practice statement governs it.
  • If the RA function is delegated or outsourced, retain evidence that the TSP remains accountable for conformance and has a documented agreement covering the relevant security obligations.
CA and RA responsibilities under ETSI EN 319 401

What evidence should support the responsibility map?

Use a responsibility map that connects every certificate lifecycle activity to the governing policy, section, role, approval, system access, evidence record, and external agreement. EN 319 401 requires policies and practices to be approved, communicated where relevant, maintained, and made available as needed to demonstrate conformance, while allowing sensitive details to remain undisclosed.

For certificate services, keep the public-facing or terms aligned with the private operating evidence. EN 319 411-1 explains that low-level operational procedures can hold specific task and responsibility details that are useful for daily operation and process review, even if they are not publicly disclosed.

  • Practice statement or section identifying CA, RA, registration officer, revocation-support, and external-support responsibilities.
  • Management approval record, review cadence, and change-notice trigger for practice-statement changes that may affect subjects, subscribers, or relying parties.
  • Role and access evidence showing segregation of conflicting duties, documented trusted roles, personnel competence, and contractor or supplier obligations.
CA and RA responsibilities under ETSI EN 319 401

Questions and answers

Who is responsible for CA and RA work under ETSI EN 319 401?

The TSP has overall responsibility for the certification services. The responsibility map must say which internal or external party performs registration, certificate generation, dissemination, revocation management, and status services, which policy and practice statement govern the work, and which approvals, access controls, and records prove the assignment.

Can one organization perform both CA and RA functions?

Yes, one organization can perform several certificate-service functions, but the TSP must still separate the functions in its responsibility map and segregate conflicting duties. The and internal procedures should identify who verifies subjects, who approves or generates certificates, who processes revocation, which systems they use, and which records prove each action.

Can a TSP outsource the RA function?

Yes, an external party can perform registration work. The TSP must identify that party and its obligations in the practice documentation, bind it to the applicable controls, verify competence and access, retain the registration evidence, and remain responsible for conformance of the certification service.

eIDAS Articles 19 and 24: current ETSI mapping

Why is the old Article 19 mapping no longer current?

EN 319 401 V3.1.1 Annex B reproduced the original 2014 Article 19 and mapped its security and incident duties to clauses 5, 6.3, 7.2 through 7.12, especially 7.9 and 7.11. That table remains evidence of what the 2024 standard mapped, but it does not preserve a deleted legal article.

In the consolidated eIDAS text, applies to non-qualified TSPs. It requires appropriate risk policies and measures and notification of significant security breaches or service disruptions without undue delay and no later than 24 hours after awareness. Qualified TSP supervision now sits in Article 20, while NIS2 supplies the wider cybersecurity and significant-incident framework.

  • Label any Article 19 evidence map as historical and record the EN 319 401 edition it used.
  • For a non-qualified service, assess together with NIS2 and the applicable implementing rules; do not copy the former Article 19 test.
  • For a qualified service, separate Article 20 supervision, provider duties, NIS2 cybersecurity and incident duties, and the service-specific standard.
eIDAS Articles 19 and 24: current ETSI mapping

What does ETSI EN 319 401 say about Article 24?

V3.2.1 Annex B maps current (2)(a) to REQ-6.3-04, Article 24(2)(b) to clause 7.2, and Article 24(2)(d) to clause 6.2. The first mapping now includes the binding advance periods: at least one month before a change and three months before planned cessation.

The annex remains selective. also contains identity and attribute verification, risk-management, trustworthy-system, record, and termination duties. A qualified certificate issuer also needs the certificate-specific EN 319 411 series; conformance to one ETSI standard does not itself grant qualified status.

  • For (2)(a), keep approvals, supervisory-body contact details, notice content, delivery evidence, and calendars for the one-month change and three-month cessation periods.
  • For .2(b), keep personnel and subcontractor competence, training, reliability, and management evidence aligned with clause 7.2.
  • For .2(d), keep customer-facing terms and conditions evidence aligned with clause 6.2, including the trust service policy, limitations, relying-party information, and conformity-assessment statement where applicable.
  • For a provider granted qualified status before 20 May 2024, retain evidence that the (1), (1a), and (1b) conformity assessment report was submitted by the 21 May 2026 transition deadline.
eIDAS Articles 19 and 24: current ETSI mapping

How should a team build the evidence file?

Start with the trust service, qualified or non-qualified status, and current legal provision. Then record the EN 319 401 clause used as supporting evidence and the actual artifact proving operation. Keep a separate historical column only when old Article 19 evidence must be migrated.

For a qualified certificate service, add EN 319 411-2 and the assessment scheme. EN 319 411-2 adds requirements for EU qualified certificates but warns that conformance to that standard alone does not imply qualified status under eIDAS.

  • Record the trust service type, whether the service is qualified or non-qualified, and whether the evidence concerns certificates, time-stamping, remote signing, validation, preservation, or another trust service.
  • For each current eIDAS or NIS2 row, cite the legal provision and ETSI clause separately, name the owner, attach the evidence, and set review triggers for source, service, supplier, and incident changes.
  • Mark former Article 19 rows for retirement or remapping instead of silently relabelling them.
eIDAS Articles 19 and 24: current ETSI mapping

Questions and answers

Can a team still use the old Article 19 mapping?

Only as a historical cross-reference for evidence built against EN 319 401 V3.1.1 or earlier. Former eIDAS Article 19 has been deleted. For current work, map non-qualified-provider duties to eIDAS , qualified-provider supervision to Article 20, qualified-provider duties to , and cybersecurity and incident duties to NIS2 Articles 21 and 23.

Does EN 319 401 by itself prove full compliance?

No. V3.2.1 Annex B maps selected requirements to EN 319 401 controls, but it is informative and not a complete legal checklist. The current regulation also contains identity-verification, risk, qualified-status, and service-specific duties that require the consolidated legal text and other standards.

What changed for change and cessation notices?

Current (2)(a) requires a qualified TSP to inform the supervisory body at least one month before implementing a change in a qualified trust service and at least three months before the planned cessation. EN 319 401 V3.2.1 REQ-6.3-04 now carries those periods. The older wording without fixed advance periods is outdated.

Did amended eIDAS create a transition deadline for existing qualified providers?

Yes. A qualified TSP granted qualified status before 20 May 2024 had to submit a conformity assessment report proving compliance with (1), (1a), and (1b) as soon as possible and no later than 21 May 2026. That deadline has passed; an affected provider should retain the submitted report, delivery evidence, supervisory correspondence, and any remediation record.

ETSI EN 319 401 conformity assessment bodies: what is covered?

What does EN 319 401 say about conformity assessment bodies?

EN 319 401 V3.2.1 sets service-independent policy requirements for TSP operation and management. Its scope expressly excludes the independent assessment method, information that must be made available to assessors, and requirements imposed on those assessors.

A TSP therefore cannot use EN 319 401 alone to prove that a CAB is accredited, competent for the service, or following the required scheme. For EU qualified services, check the CAB's accreditation and scope, the scheme used, the services and locations covered by the report, and the supervisory body's qualified-status decision.

  • Use EN 319 401 to define the TSP policy, practice, security, recordkeeping, continuity, compliance, and supplier evidence that may be reviewed.
  • Do not treat EN 319 401 as the source for CAB accreditation, independence, sampling, audit-method, or assessor-competence rules.
  • When a customer asks for CAB status, separate the TSP's conformance evidence from the assessor's own authority, scope, and conformity assessment scheme.
ETSI EN 319 401 conformity assessment bodies: what is covered?

What evidence can a TSP prepare for assessor review?

EN 319 401 identifies TSP evidence even though it does not prescribe the CAB process. Start with the assessment scope, applicable trust service policy, practice statement, management approvals, risk assessment and treatment plan, policy set, supplier controls, incident and continuity records, and public documentation needed to demonstrate conformance.

The terms and conditions must state, for each supported trust service policy, whether the service has been assessed as conformant and, if so, through which scheme. Keep that statement aligned with the actual CAB report. Do not extend it to a different service, policy, site, supplier, or period.

  • Map the assessed service to the trust service policy being applied and the practices used to address that policy.
  • Keep management approval, publication, review responsibilities, and change-notice decisions traceable to the practice statement.
  • For customer-facing claims, ensure the terms and conditions identify whether conformity has been assessed and the conformity assessment scheme used, when such an assessment exists.
  • Avoid disclosing sensitive implementation details publicly; EN 319 401 allows relevant documentation to demonstrate conformance without requiring disclosure of sensitive aspects.
ETSI EN 319 401 conformity assessment bodies: what is covered?

What should not be claimed from EN 319 401 alone?

For EU qualified trust services, eIDAS requires an audit at the qualified TSP's expense at least every 24 months. The TSP must submit the CAB report to the supervisory body within three working days of receipt and inform that body at least one month before a planned audit. Those legal rules do not make every EN 319 401 assessment an eIDAS qualified-service audit.

A CAB report also does not itself grant qualified status. Under eIDAS, the supervisory body verifies compliance and grants the provider and service qualified status; the service may begin as qualified after that status appears on the trusted list. Check the current trusted-list entry as well as the report.

  • Verify CAB accreditation, competence, assessment scheme, report date, covered service, policy, sites, and exclusions outside EN 319 401.
  • Do not imply that an assessment covers all services unless the trust service policy, assessment scope, and scheme say so.
  • For outsourced service parts, keep the TSP's retained responsibility, agreements, supplier security requirements, monitoring evidence, and inclusion or exclusion from the CAB scope explicit.
  • Review the evidence package after practice-statement changes, information security policy changes, supplier changes, incidents, or changes to service provision.
ETSI EN 319 401 conformity assessment bodies: what is covered?

Questions and answers

Does ETSI EN 319 401 define how a CAB performs the assessment?

No. EN 319 401 defines general TSP policy and operating requirements but excludes the independent assessment method, assessor evidence-access requirements, and assessor requirements. Use EN 319 403-1, the CAB's accreditation scope, and the applicable conformity assessment scheme for those questions.

Does a CAB report make a trust service qualified under eIDAS?

No. A provider intending to start a qualified trust service submits a CAB report to the supervisory body. The supervisory body verifies compliance, grants qualified status to the provider and service, and updates the trusted list; the provider may begin offering the service as qualified only after the status appears there.

How often is an EU qualified TSP audited?

eIDAS requires a qualified TSP to be audited at its own expense at least every 24 months. It must notify the supervisory body at least one month before a planned audit and submit the resulting CAB report within three working days of receipt. The supervisory body may also audit or request an assessment at any time.

ETSI EN 319 401 policy documentation: what is required?

What policy documents does EN 319 401 expect?

EN 319 401 V3.2.1 requires the TSP to specify policies and practices appropriate to the trust services it provides. Management must approve them, and the TSP must publish and communicate them to employees and external parties as relevant.

The core document is the . EN 319 401 requires it to describe the practices and procedures used to address the applicable trust service policy identified by the TSP, identify obligations of external organizations supporting the service, and be maintained through a defined review process. The standard does not mandate a particular practice-statement structure.

  • Maintain a that maps the applicable trust service policy to the practices and procedures actually used.
  • Record management approval and final authority for approving the practice statement.
  • Identify external organizations supporting the service and the policies or practices that apply to their obligations.
  • Define responsibilities for maintaining the practice statement and reviewing it over time.
  • State the provisions for service termination in the TSP's practices and connect them to the current termination plan.
ETSI EN 319 401 policy documentation: what is required?

What should be made available to subscribers and relying parties?

EN 319 401 distinguishes between documentation that demonstrates conformance and sensitive details that do not need to be publicly disclosed. The TSP must make its practice statement and other relevant documentation available to subscribers and relying parties as necessary to demonstrate conformance to the trust service policy, while sensitive aspects can remain undisclosed.

The terms and conditions are a separate public-facing requirement. For each supported trust service policy, they must cover the policy, use limits, subscriber obligations, relying-party information, event-log retention, liability limits, applicable legal system, complaint and dispute procedures, assessment status and scheme if assessed, contact information, and availability undertakings. V3.2.1 also requires precise terms to be presented before contract in a clear, comprehensive, easily accessible manner, both in a publicly accessible space and individually.

  • Keep a public or customer-facing version of the practice statement aligned with the controlled internal version.
  • Do not publish sensitive implementation details merely to prove conformance; disclose what is necessary and support the rest through controlled evidence.
  • Make terms and conditions available before a contractual relationship, through a durable means of communication, in readily understandable language.
  • Treat event-log retention, limitations of liability, contact details, and conformity-assessment claims as controlled terms-and-conditions content.
ETSI EN 319 401 policy documentation: what is required?

How should policy documentation stay current?

V3.2.1 replaces the former information security policy wording with a policy on the security of network and information systems. It must set security objectives, continual-improvement and resource commitments, roles, retained documentation, topic-specific policies, implementation measures, maturity indicators, and the date of formal management approval. The TSP must document, implement, and maintain the policy with the controls and operating procedures for its facilities, systems, and information assets.

The policy and risk documents now have explicit review timing. The network and information systems security policy and the risk assessment results and treatment plan must be reviewed at planned intervals, at least annually, and after significant incidents or significant changes to operations or risks. Practice-statement changes that might affect service acceptance require due notice, and the approved revision must then be made available.

  • Connect the practice statement, network and information systems security policy, asset inventory, operating procedures, and terms and conditions instead of maintaining them as disconnected files.
  • Document the maximum interval between configuration checks in the .
  • Use the annual review, significant incidents, significant operational or risk changes, service-provision changes, security-impacting changes, and practice-statement changes as update triggers.
  • Keep records accessible for an appropriate period to support legal evidence and service continuity, including after TSP activities cease where applicable.