What access quality must a data holder provide to independent repairers or service providers chosen by the user under the Data Act?
For indirect access under Article 4 and third-party sharing under Article 5, the Data Act requires readily available data to be made available without undue delay, in the same quality available to the data holder, easily, securely, free of charge to the user, in a comprehensive, structured, commonly used and machine-readable format, and where relevant and technically feasible continuously and in real time.
The vehicle-data guidance makes that practical for the automotive sector: access methods can vary, including remote backend access, onboard access, or data intermediation, but the chosen method must not give users or independent service providers lower-quality data than the data holder, subsidiaries, authorised partners, dealers, or authorised repairers receive in comparable circumstances.
- Compare quality, accuracy, completeness, relevance, and timeliness against the data available to the data holder itself.
- Avoid access routes that create undue barriers, costs, procedural hurdles, or specialist-tool dependencies for the user or chosen third party.
- Record any format, latency, API, portal, or onboard-access limitation and the cited reason for it.
Sets Article 4 and Article 5 access conditions for user access and third-party sharing.
Clarifies non-discrimination, access quality, and vehicle-data access methods for independent repairers and service providers.