--- title: "ISO/IEC 27017 Cloud Security FAQ" canonical_url: "https://www.sorena.io/artifacts/global/iso-27017/faq" source_url: "https://www.sorena.io/artifacts/global/iso-27017/faq/items" author: "Sorena AI" description: "ISO/IEC 27017 FAQ for ISO/IEC 27017 Cloud Security Controls: practical decisions, evidence, owners, review cadence, and source-linked implementation guidance." published_at: "2026-05-09" updated_at: "2026-05-09" keywords: - "ISO/IEC 27017 FAQ" - "ISO/IEC 27017" - "ISO/IEC 27017 Cloud Security Controls" - "ISO/IEC 27017 FAQ checklist" - "ISO/IEC 27017 FAQ evidence" - "ISO/IEC 27017 FAQ implementation" - "FAQ" - "global compliance" --- **[SORENA](https://www.sorena.io/)** - AI-Powered GRC Platform [Home](https://www.sorena.io/) | [Solutions](https://www.sorena.io/solutions) | [Artifacts](https://www.sorena.io/artifacts) | [About Us](https://www.sorena.io/about-us) | [Contact](https://www.sorena.io/contact) | [Portal](https://app.sorena.io) --- # ISO/IEC 27017 Cloud Security FAQ ISO/IEC 27017 FAQ for ISO/IEC 27017 Cloud Security Controls: practical decisions, evidence, owners, review cadence, and source-linked implementation guidance. *FAQ* *Global* *ISO/IEC 27017* ## ISO/IEC 27017 FAQ ISO/IEC 27017 FAQ should help teams make a decision, assign owners, and collect evidence under ISO/IEC 27017 Cloud Security Controls. Grounded in external ISO, NIST, EU, or framework sources where relevant. This is practical implementation guidance, supporting implementation planning and should be validated against jurisdiction-specific legal, contractual, and policy requirements before implementation. This ISO/IEC 27017 FAQ page gives teams a practical way to turn cloud security guidance into action: decide what applies, assign an owner, gather evidence, and set a review trigger when scope or risk changes. ## Browse sub-FAQ modules ### [ISO/IEC 27017 Audit Rights FAQ](/artifacts/global/iso-27017/faq/audit-rights.md) How should teams handle Audit Rights under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Cloud Admin Access FAQ](/artifacts/global/iso-27017/faq/cloud-admin-access.md) How should teams handle Cloud Admin Access under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Cloud Service Agreements FAQ](/artifacts/global/iso-27017/faq/cloud-service-agreements.md) How should teams handle Cloud Service Agreements under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Customer Controls FAQ](/artifacts/global/iso-27017/faq/customer-controls.md) How should teams handle Customer Controls under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Logging FAQ](/artifacts/global/iso-27017/faq/logging.md) How should teams handle Logging under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Provider Evidence FAQ](/artifacts/global/iso-27017/faq/provider-evidence.md) How should teams handle Provider Evidence under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Shared Responsibility FAQ](/artifacts/global/iso-27017/faq/shared-responsibility.md) How should teams handle Shared Responsibility under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items ### [ISO/IEC 27017 Virtualization Responsibilities FAQ](/artifacts/global/iso-27017/faq/virtualization-responsibilities.md) How should teams handle Virtualization Responsibilities under ISO/IEC 27017? Practical answer with owners, evidence, review triggers, and external source references. - 4 items Browse all indexed questions: [/artifacts/global/iso-27017/faq/items](/artifacts/global/iso-27017/faq/items.md) ## All FAQ items *Page 1 of 2. Showing 20 of 32 items.* ### [How should teams handle Audit Rights under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/audit-rights.md#how-should-teams-handle-audit-rights-under-isoiec-27017) *Module: [ISO/IEC 27017 Audit Rights](/artifacts/global/iso-27017/faq/audit-rights.md)* Start with the operational decision: define what Audit Rights means in your ISO/IEC 27017 scope, who owns it, and what record proves the decision is current. - Name the accountable owner and reviewer for Audit Rights. - Record the scope, assumptions, decision, approval date, evidence location, exception status, and next review trigger. - Escalate when Audit Rights changes risk acceptance, service commitments, customer promises, regulatory duties, or certification evidence. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [What evidence should prove Audit Rights is current under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/audit-rights.md#what-evidence-should-prove-audit-rights-is-current-under-isoiec-27017) *Module: [ISO/IEC 27017 Audit Rights](/artifacts/global/iso-27017/faq/audit-rights.md)* The evidence should show the process operating. For this artifact, the strongest record usually includes shared-responsibility matrix, cloud service agreement, provider assurance, customer configuration evidence, access reviews, logs, and change records. - Use source records from the system of work, not screenshots created only for audit day. - Keep exceptions visible as risk acceptance, corrective action, or management-review input. - Update linked registers when the answer changes an owner, risk, control, service, supplier, or review date. Sources for this answer: - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. - [ISO/IEC 27001:2022 standard page](https://www.iso.org/standard/27001?ref=sorena.io) - Primary ISO listing for the current ISO/IEC 27001 ISMS requirements standard. ### [Who should approve Audit Rights decisions under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/audit-rights.md#who-should-approve-audit-rights-decisions-under-isoiec-27017) *Module: [ISO/IEC 27017 Audit Rights](/artifacts/global/iso-27017/faq/audit-rights.md)* The person who can fund, operate, and correct the process should own the decision; governance should review consistency and exceptions. - Use a named owner, named backup, and named escalation forum. - Separate preparation work from risk acceptance and final approval. - Keep approval records with the evidence rather than in disconnected email threads. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [When should Audit Rights be reviewed under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/audit-rights.md#when-should-audit-rights-be-reviewed-under-isoiec-27017) *Module: [ISO/IEC 27017 Audit Rights](/artifacts/global/iso-27017/faq/audit-rights.md)* Review it at planned intervals and whenever the underlying scope, service, supplier, control, risk, AI system, personal data flow, incident process, or customer commitment changes. - Set a planned review date and a change-trigger rule. - Use findings to update controls, procedures, contracts, risk registers, or training. - Carry unresolved items into management review or risk acceptance. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [How should teams handle Cloud Admin Access under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-admin-access.md#how-should-teams-handle-cloud-admin-access-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Admin Access](/artifacts/global/iso-27017/faq/cloud-admin-access.md)* Treat Cloud Admin Access as privileged access to cloud services and manage it like any other high-risk administrative capability. In practice, define the administrator role, restrict it to named people or roles, require approval before access is granted, and keep a record of what the administrator is allowed to do. - Name the accountable owner and reviewer for Cloud Admin Access. - Record the scope, assumptions, decision, approval date, evidence location, exception status, and next review trigger. - Use least privilege and separation of duties so Cloud Admin Access is limited to what is needed for the admin task. - Review and revalidate the access when roles, services, suppliers, or risks change. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [NIST SP 800-53, Rev. 5](https://doi.org/10.6028/NIST.SP.800-53r5?ref=sorena.io) - Supports least privilege, account management, and review of privileged access. - [NIST Cybersecurity Framework (CSF) 2.0](https://doi.org/10.6028/NIST.CSWP.29?ref=sorena.io) - Supports access permission management as part of Protect outcomes. ### [What evidence should prove Cloud Admin Access is current under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-admin-access.md#what-evidence-should-prove-cloud-admin-access-is-current-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Admin Access](/artifacts/global/iso-27017/faq/cloud-admin-access.md)* The evidence should show the process operating. For this artifact, the strongest record usually includes a shared-responsibility matrix, cloud service agreement, provider assurance, customer configuration evidence, access reviews, logs, and change records. - Use source records from the system of work, not screenshots created only for audit day. - Keep exceptions visible as risk acceptance, corrective action, or management-review input. - Update linked registers when the answer changes an owner, risk, control, service, supplier, or review date. Sources for this answer: - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. - [ISO/IEC 27001:2022 standard page](https://www.iso.org/standard/27001?ref=sorena.io) - Primary ISO listing for the current ISO/IEC 27001 ISMS requirements standard. ### [Who should approve Cloud Admin Access decisions under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-admin-access.md#who-should-approve-cloud-admin-access-decisions-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Admin Access](/artifacts/global/iso-27017/faq/cloud-admin-access.md)* The person who can fund, operate, and correct the process should own the decision; governance should review consistency and exceptions. - Use a named owner, named backup, and named escalation forum. - Separate preparation work from risk acceptance and final approval. - Keep approval records with the evidence rather than in disconnected email threads. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [NIST SP 800-53, Rev. 5](https://doi.org/10.6028/NIST.SP.800-53r5?ref=sorena.io) - Supports account approval, privileged account restriction, and privilege review. ### [When should Cloud Admin Access be reviewed under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-admin-access.md#when-should-cloud-admin-access-be-reviewed-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Admin Access](/artifacts/global/iso-27017/faq/cloud-admin-access.md)* Review it at planned intervals and whenever the underlying scope, service, supplier, control, risk, AI system, personal data flow, incident process, or customer commitment changes. - Set a planned review date and a change-trigger rule. - Use findings to update controls, procedures, contracts, risk registers, or training. - Carry unresolved items into management review or risk acceptance. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [How should teams handle Cloud Service Agreements under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-service-agreements.md#how-should-teams-handle-cloud-service-agreements-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Service Agreements](/artifacts/global/iso-27017/faq/cloud-service-agreements.md)* Start with the operational decision: define what Cloud Service Agreements means in your ISO/IEC 27017 scope, who owns it, and what record proves the decision is current. - Name the accountable owner and reviewer for Cloud Service Agreements. - Record the scope, assumptions, decision, approval date, evidence location, exception status, and next review trigger. - Escalate when Cloud Service Agreements changes risk acceptance, service commitments, customer promises, regulatory duties, or certification evidence. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. - [NIST SP 800-53A Revision 5](https://doi.org/10.6028/NIST.SP.800-53Ar5?ref=sorena.io) - Shows that agreements can document characteristics, security requirements, privacy requirements, controls, responsibilities, and impact level. ### [What evidence should prove Cloud Service Agreements is current under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-service-agreements.md#what-evidence-should-prove-cloud-service-agreements-is-current-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Service Agreements](/artifacts/global/iso-27017/faq/cloud-service-agreements.md)* The evidence should show the process operating. For this artifact, the strongest record usually includes shared-responsibility matrix, cloud service agreement, provider assurance, customer configuration evidence, access reviews, logs, and change records. - Use source records from the system of work, not screenshots created only for audit day. - Keep exceptions visible as risk acceptance, corrective action, or management-review input. - Update linked registers when the answer changes an owner, risk, control, service, supplier, or review date. Sources for this answer: - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. - [ISO/IEC 27001:2022 standard page](https://www.iso.org/standard/27001?ref=sorena.io) - Primary ISO listing for the current ISO/IEC 27001 ISMS requirements standard. - [NIST SP 800-53A Revision 5](https://doi.org/10.6028/NIST.SP.800-53Ar5?ref=sorena.io) - Shows the kinds of records agreements can document, including responsibilities and impact level. ### [Who should approve Cloud Service Agreements decisions under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-service-agreements.md#who-should-approve-cloud-service-agreements-decisions-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Service Agreements](/artifacts/global/iso-27017/faq/cloud-service-agreements.md)* The person who can fund, operate, and correct the process should own the decision; governance should review consistency and exceptions. - Use a named owner, named backup, and named escalation forum. - Separate preparation work from risk acceptance and final approval. - Keep approval records with the evidence rather than in disconnected email threads. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [When should Cloud Service Agreements be reviewed under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/cloud-service-agreements.md#when-should-cloud-service-agreements-be-reviewed-under-isoiec-27017) *Module: [ISO/IEC 27017 Cloud Service Agreements](/artifacts/global/iso-27017/faq/cloud-service-agreements.md)* Review it at planned intervals and whenever the underlying scope, service, supplier, control, risk, AI system, personal data flow, incident process, or customer commitment changes. - Set a planned review date and a change-trigger rule. - Use findings to update controls, procedures, contracts, risk registers, or training. - Carry unresolved items into management review or risk acceptance. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [How should teams handle Customer Controls under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/customer-controls.md#how-should-teams-handle-customer-controls-under-isoiec-27017) *Module: [ISO/IEC 27017 Customer Controls](/artifacts/global/iso-27017/faq/customer-controls.md)* Start with the operational decision: define what Customer Controls means in your ISO/IEC 27017 scope, who owns it, and what record proves the decision is current. - Name the accountable owner and reviewer for Customer Controls. - Record the scope, assumptions, decision, approval date, evidence location, exception status, and next review trigger. - Escalate when Customer Controls changes risk acceptance, service commitments, customer promises, regulatory duties, or certification evidence. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [What evidence should prove Customer Controls is current under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/customer-controls.md#what-evidence-should-prove-customer-controls-is-current-under-isoiec-27017) *Module: [ISO/IEC 27017 Customer Controls](/artifacts/global/iso-27017/faq/customer-controls.md)* The evidence should show the process operating. For this artifact, the strongest record usually includes shared-responsibility matrix, cloud service agreement, provider assurance, customer configuration evidence, access reviews, logs, and change records. - Use source records from the system of work, not screenshots created only for audit day. - Keep exceptions visible as risk acceptance, corrective action, or management-review input. - Update linked registers when the answer changes an owner, risk, control, service, supplier, or review date. Sources for this answer: - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. - [ISO/IEC 27001:2022 standard page](https://www.iso.org/standard/27001?ref=sorena.io) - Primary ISO listing for the current ISO/IEC 27001 ISMS requirements standard. ### [Who should approve Customer Controls decisions under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/customer-controls.md#who-should-approve-customer-controls-decisions-under-isoiec-27017) *Module: [ISO/IEC 27017 Customer Controls](/artifacts/global/iso-27017/faq/customer-controls.md)* The person who can fund, operate, and correct the process should own the decision; governance should review consistency and exceptions. - Use a named owner, named backup, and named escalation forum. - Separate preparation work from risk acceptance and final approval. - Keep approval records with the evidence rather than in disconnected email threads. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [When should Customer Controls be reviewed under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/customer-controls.md#when-should-customer-controls-be-reviewed-under-isoiec-27017) *Module: [ISO/IEC 27017 Customer Controls](/artifacts/global/iso-27017/faq/customer-controls.md)* Review it at planned intervals and whenever the underlying scope, service, supplier, control, risk, AI system, personal data flow, incident process, or customer commitment changes. - Set a planned review date and a change-trigger rule. - Use findings to update controls, procedures, contracts, risk registers, or training. - Carry unresolved items into management review or risk acceptance. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Primary ISO listing for cloud-service security control guidance. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Primary ISO listing for the ISO/IEC 27002 information security control guidance standard. ### [How should teams handle Logging under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/logging.md#how-should-teams-handle-logging-under-isoiec-27017) *Module: [ISO/IEC 27017 Logging](/artifacts/global/iso-27017/faq/logging.md)* Start with the operational decision: define what Logging means in your ISO/IEC 27017 scope, who owns it, and what record proves the decision is current. - Name the accountable owner and reviewer for Logging. - Record the scope, assumptions, decision, approval date, evidence location, exception status, and next review trigger. - Escalate when Logging changes risk acceptance, service commitments, customer promises, regulatory duties, or certification evidence. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Confirms ISO/IEC 27017 is the cloud-services control guidance used to frame logging responsibilities between providers and customers. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Supports logging as part of the broader information-security control catalogue used for evidence and review. ### [What evidence should prove Logging is current under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/logging.md#what-evidence-should-prove-logging-is-current-under-isoiec-27017) *Module: [ISO/IEC 27017 Logging](/artifacts/global/iso-27017/faq/logging.md)* The evidence should show the process operating. For this artifact, the strongest record usually includes shared-responsibility matrix, cloud service agreement, provider assurance, customer configuration evidence, access reviews, logs, and change records. - Use source records from the system of work, not screenshots created only for audit day. - Keep exceptions visible as risk acceptance, corrective action, or management-review input. - Update linked registers when the answer changes an owner, risk, control, service, supplier, or review date. Sources for this answer: - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Supports logging as part of the broader information-security control catalogue used for evidence and review. - [ISO/IEC 27001:2022 standard page](https://www.iso.org/standard/27001?ref=sorena.io) - Supports keeping logging ownership, evidence, exceptions, and review records inside the ISMS. ### [Who should approve Logging decisions under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/logging.md#who-should-approve-logging-decisions-under-isoiec-27017) *Module: [ISO/IEC 27017 Logging](/artifacts/global/iso-27017/faq/logging.md)* The person who can fund, operate, and correct the process should own the decision; governance should review consistency and exceptions. - Use a named owner, named backup, and named escalation forum. - Separate preparation work from risk acceptance and final approval. - Keep approval records with the evidence rather than in disconnected email threads. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Confirms ISO/IEC 27017 is the cloud-services control guidance used to frame logging responsibilities between providers and customers. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Supports logging as part of the broader information-security control catalogue used for evidence and review. ### [When should Logging be reviewed under ISO/IEC 27017?](/artifacts/global/iso-27017/faq/logging.md#when-should-logging-be-reviewed-under-isoiec-27017) *Module: [ISO/IEC 27017 Logging](/artifacts/global/iso-27017/faq/logging.md)* Review it at planned intervals and whenever the underlying scope, service, supplier, control, risk, AI system, personal data flow, incident process, or customer commitment changes. - Set a planned review date and a change-trigger rule. - Use findings to update controls, procedures, contracts, risk registers, or training. - Carry unresolved items into management review or risk acceptance. Sources for this answer: - [ISO/IEC 27017:2015 standard page](https://www.iso.org/standard/43757.html?ref=sorena.io) - Confirms ISO/IEC 27017 is the cloud-services control guidance used to frame logging responsibilities between providers and customers. - [ISO/IEC 27002:2022 standard page](https://www.iso.org/standard/75652.html?ref=sorena.io) - Supports logging as part of the broader information-security control catalogue used for evidence and review. ## FAQ Pagination - Canonical index (page 1): [/artifacts/global/iso-27017/faq/items](/artifacts/global/iso-27017/faq/items.md) - Page 1 rule: `/page/1` is intentionally not generated; use the canonical index markdown URL. - Current page: 1 of 2 Pages: [1](/artifacts/global/iso-27017/faq/items.md) | [2](/artifacts/global/iso-27017/faq/items/page/2.md) [Next page](/artifacts/global/iso-27017/faq/items/page/2.md) *Recommended next step* *Placement: after implementation guidance* ## Operationalize ISO/IEC 27017 FAQ This ISO/IEC 27017 page supports a tracked workflow: assign owners, request evidence, record decisions, and keep review dates visible instead of leaving the guidance in a document. - [Open Assessment Autopilot for ISO/IEC 27017](/solutions/assessment.md): Convert ISO/IEC 27017 FAQ into accountable tasks, evidence requests, and review checkpoints. - [Talk through implementation](/contact.md): Review your current scope, evidence gaps, and next implementation steps. --- [Privacy Policy](https://www.sorena.io/privacy) | [Terms of Use](https://www.sorena.io/terms-of-use) | [DMCA](https://www.sorena.io/dmca) | [About Us](https://www.sorena.io/about-us) (c) 2026 Sorena AB (559573-7338). 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